Optical Assistant

Specsavers; Cardiff; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Up to £27,000 per annum

Full Time - 38 hours per week

Pension auto-enrolment

Specsavers Perks

Eyecare discounts

Charity day

Job summary

Specsavers Albany Road in Cardiff is seeking an Optical Assistant to warmly welcome customers, book eye tests, and pre-screen patients while offering style advice and frame measurements. The role supports a busy, customer-focused store with strong team collaboration.

Applicants should have optical experience and are offered extensive training, development opportunities, and access to Specsavers Perks, eyecare discounts, and pension enrollment as part of a supportive, rewarding workplace.

Qualifications

• Previous optical experience is required.

Responsibilities

• Welcoming customers into store.
• Booking in eye tests.
• Pre-screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.

Skills

Customer service

Communication

Attention to detail

Telephone handling

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located on the bustling Albany Road in the heart of Cardiff, our store is a busy and customer-focused store committed to delivering outstanding eye and hearing care services. Serving a diverse local community, the store combines expert clinical care with exceptional customer service in a welcoming and inclusive environment. Supported by a knowledgeable and dedicated team, colleagues benefit from a fast-paced and rewarding workplace with opportunities for ongoing development and career progression. The store is conveniently accessible via a range of public transport links, with several Cardiff Bus routes serving Albany Road and providing direct connections to Cardiff city centre, surrounding suburbs, and key transport hubs, making it easily reachable.

Our team

The team at Specsavers Albany Road is made up of passionate, customer-focused individuals who work collaboratively to deliver an exceptional experience for every customer. From optical assistants and dispensing opticians to clinicians and store management, every team member plays a vital role in creating a supportive, professional, and welcoming environment. The store prides itself on its positive team culture, where colleagues are encouraged to share knowledge, support one another's development, and celebrate successes together. With a strong focus on teamwork, continuous learning, and providing outstanding care, the Albany Road team is dedicated to making a genuine difference to customers' lives while fostering an enjoyable and rewarding workplace.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £27,000 per annum
• Full Time - 38 hours per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• Eyecare discounts
• Optional paid charity day each year, giving you the opportunity to support a cause that matters to you

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Previous experience working in an optical setting is required for this role

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.