Trainee Optical Assistant

Specsavers; Blackwood; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Full Time - 37.5 hours per week

Performance-based bonus

Pension scheme

Specsavers Perks

WeCare - support service

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers in Blackwood, Wales is seeking a Trainee Optical Assistant. No prior experience required; extensive training and support from qualified Opticians are provided to help you grow across optics and retail.

You will welcome customers, book eye tests, pre-screen patients, offer style advice, measure frames and handle calls in a busy store. The role offers full-time hours (37.5 per week), weekend work, and a range of employee benefits.

Qualifications

• No prior experience required; training and development provided.
• Customer-focused and friendly attitude to welcome and help customers.

Responsibilities

• Welcoming customers into store
• Booking eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

The Blackwood Specsavers store is a busy and customer-focused optical and audiology environment, located in the heart of Blackwood town centre on the High Street. The store is dedicated to delivering exceptional eye and hearing care services to the local community, offering a welcoming and professional experience for every customer. Colleagues work collaboratively in a fast-paced retail setting to provide outstanding customer service, support commercial performance, and maintain the highest standards of clinical care and operational excellence. The store benefits from excellent accessibility, with Blackwood Bus Station just a short walk away and rail links available from nearby Pengam, Hengoed and Gilfach Fargoed stations, making it easily accessible for both customers and colleagues commuting from the surrounding areas.

Our team

The Blackwood Specsavers team is made up of passionate, supportive and customer-focused colleagues who work together to deliver exceptional care and service. Bringing together expertise across optics, audiology and retail, the team fosters a collaborative and inclusive culture where colleagues are encouraged to develop their skills, share knowledge and support one another to achieve both individual and store goals. With a strong focus on professionalism, customer experience and continuous improvement, the team takes pride in creating a welcoming environment for every customer while maintaining the high standards of care and service that Specsavers is known for. The positive team spirit, commitment to development and dedication to making a difference in the local community make Blackwood a rewarding and engaging place to work.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20ph - £12.91 per hour
• Plus performance-based bonus
• Full Time - 37.5 hours per week, to include working weekends
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call