Trainee Operations Manager - Unity Healthcare

NHS; Haverhill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community healthcare organization is seeking a Trainee Operations Manager in Haverhill. This role involves assisting with site operations, managing staff, and working towards a qualification in management. The position offers a salary of £22,677.60 annually, with a focus on developing managerial skills through hands-on experience and training.

Qualifications

• Exposure to line management of site reception, clinical and admin teams.
• Desire to work towards a level 5/6 qualification in management.

Responsibilities

• Assist with the smooth running of the site managing the clinical appointment system.
• Involved with people management at all sites.
• Support project management/implementation of initiatives.
• Assist with reporting the quality and performance of the practice site.

Job description

Job Summary

We have a unique and exciting opportunity for a Trainee Operations Manager to join Unity Healthcare GP Practice based at the Unity Healthcare Hub. This post comes with training in the day-to-day operation across the Unity Healthcare sites, working closely with the Site Operations Managers and the Unity Practice Manager. The postholder will have exposure to and delegated responsibility for line management of the site reception, clinical and admin teams. The Trainee Operations Manager will work towards a level 5/6 qualification in management, depending on the post holder.

Main duties of the job

• You will assist with the smooth running of the site which includes managing the clinical appointment system, ensuring consistent staff cover and supporting team members with queries.
• You will be involved with the people management at all sites.
• You will support with project management/implementation of Unity wide initiatives.
• You will assist with reporting the quality and performance of the practice site.
• You will work towards a level 5/6 qualification in management.

About Us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Details

Date posted: 15 September 2025

Pay scheme: Salary £22,677.60 a year

Contract: Permanent

Working pattern: Full-time

Reference number: 27873

Job locations: Haverhill, CB9 8DN

Job Description

Job responsibilities

• You will assist with the smooth running of the site which includes managing the clinical appointment system, ensuring consistent staff cover and supporting team members with queries.
• You will be involved with the people management at all sites.
• You will support with project management/implementation of Unity wide initiatives.
• You will assist with reporting the quality and performance of the practice site.
• You will work towards a level 5/6 qualification in management.

Person Specification

See supporting documents for essential and desirable criteria.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer details

Employer name: Suffolk GP Federation CIC

Address: Haverhill, CB9 8DN

Employer's website: https://suffolkfed.org.uk/