Trainee Operations Manager - Removals | Training & Growth

Osborne Appointments; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company car

Annual leave 20+ days

Hands-on training and development

Leadership development

Career progression

Job summary

Osborne Appointments is seeking a Trainee Operations Manager in the Greater London area. You will work alongside experienced managers to learn day-to-day branch operations, customer service, sales support, transport coordination and team leadership, with the aim of progressing into a full management role.

The role offers hands-on training across domestic, overseas and commercial removals, with opportunities to develop leadership and financial performance understanding as part of an established

Qualifications

• Interest in developing a career in management within removals, logistics, transport or operations.
• Experience in customer-facing, administrative, sales, logistics or operational roles.
• Willingness to learn all aspects of the business and manage multiple tasks.

Responsibilities

• Oversee day-to-day running of the removals branch with guidance from experienced managers.
• Learn domestic, overseas and commercial removals processes from enquiry to job completion.
• Assist with planning removal schedules, transport arrangements and staffing needs.
• Support fleet, vehicle maintenance and transport compliance.
• Deliver excellent customer service and handle inquiries professionally.
• Contribute to local sales, marketing and branch revenue growth.

Skills

Customer service

Sales support

Transport coordination

Team management

Financial awareness

CRM platforms

Microsoft Office

Scheduling systems

Fleet management software

Education

CPC (Certificate of Professional Competence)

Management or logistics qualification

Tools

Scheduling systems

CRM platforms

Fleet management software

Job description

Osborne Appointments is seeking a Trainee Operations Manager in the Greater London area. You will work alongside experienced managers to learn day-to-day branch operations, customer service, sales support, transport coordination and team leadership, with the aim of progressing into a full management role.

The role offers hands-on training across domestic, overseas and commercial removals, with opportunities to develop leadership and financial performance understanding as part of an established