Trainee Medical Secretary

Transformation Unit; Gateshead; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Gateshead Health NHS Foundation Trust in Gateshead is seeking a Trainee Medical Secretary/ MDT Co-ordinator to join our team on a permanent basis. This role will start as a Band 2, with a requirement to undertake a Level 3 Business Administration Apprenticeship.

Upon completion of the apprenticeship and sign off of the required comptencies, you will progress into a band 3 role. The successful candidate will need excellent organisational and communication skills including an outstanding telephone

Qualifications

• Excellent organisational and communication skills, including an outstanding telephone manner.
• Competent in Microsoft packages and maintaining confidentiality.
• NHS admin experience or familiarity with hospital workflows is advantageous.

Responsibilities

• Provide comprehensive administrative and clerical support to MDT meetings and to wards and inpatient consultants.
• Prepare referrals and support MDT/organisational tasks as required.
• Support consultants with admin/secretarial tasks and maintain effective communication across teams.

Skills

Organisational skills

Communication skills

Telephone manner

Microsoft Office

Education

NVQ Level 2

Business Administration Level 2

Tools

Microsoft Office

Job description

Main area Administration Grade NHS AfC: Band 2-3 Contract Permanent: Band 2 with progression to Band 3 upon sucessful completion of the level 3 apprenticeship Hours

• Full time
• Part time

37.5 hours per week (working over 5 days) Job ref 297-8129051

Employer Gateshead Health NHS Foundation Trust Employer type NHS Site Queen Elizabeth Hospital Town Gateshead Salary £25,272 - £27,476 per annum Salary period Yearly Closing 19/11/2026 23:59

Trainee Medical Secretary

NHS AfC: Band 2-3

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

Job overview

An exciting opportunity has arisen for a Trainee Medical Secretary / MDT Co-ordinator to join our team on a permanent basis. This role will start as a Band 2, with a requirement to undertake a Level 3 Business Administration Apprenticeship. Upon completion of the apprenticeship and sign off of the required comptencies, you will progress into a band 3 role.

The successful candidate will need excellent organisational and communication skills including an outstanding telephone manner as well as excellent keyboard skills, be competent in microsoft packages and be able to demonstrate an understanding of confidentiality.

This post would be suitable for applicants who enjoy working as part of a busy team. The role requires daily interaction with a variety of staffing groups, patients as well as other hospital departments so good communication is essential as well as a patient centered approach.
Ideally candidates will have previous relevant NHS experience in an admin role and be able to demonstrate a good understanding of how to manage the challenges that this role can bring.

The post holder will manage and prioritise their own workload on a daily basis and use their initiative and discretion to manage the competing priorities. The ability to work well under pressure is essential.
The successful candidate will need to be flexible to the needs of the service and be committed to high quality patient care.

Main duties of the job

• The post holder will provide a comprehensive administrative and clerical role that will ensure the smooth function of the multi-disciplinary team meetings and provide admin/secretarial support to wards and inpatient consultants
• The post holder will also be required, to do referral work preparation
• Supporting the consultants with admin/secretarial tasks as required

Working for our organisation

Based in the North East of England we provide a range of hospital and community health services from our leading facilities including the Queen Elizabeth Hospital, Blaydon Urgent Care Centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. As a group we employ around 4,200 staff and currently provide 600 hospital beds across Gateshead. Our primary focus is on providing excellent general health services to our local community complemented by key specialist areas including gynaecology, maternity, palliative care and old age psychiatry.

Alongside a full range of local hospital services, we provide breast screening services for Gateshead, South Tyneside, Sunderland and parts of Durham and we are the North Eastern hub for the National Bowel Cancer and AAA Screening Programmes, covering a population of around seven million people.

Detailed job description and main responsibilities

• The post holder will provide a comprehensive administrative and clerical role that will ensure the smooth function of the multi-disciplinary team meetings and provide admin/secretarial support to consultants
• The post holder will also be required, to provide MDT preparation and support for organisation and preparation of cases.
• Supporting consultants with admin/secretarial tasks as required
• Establishes and ensures the continuation of effective communication,
• Establish working relationships with a wide range of personnel within and out with this trust
• Disseminates information and communicates to MDT members and relevant departments within the trust and externally as required and according to trust policy.
• Communicate efficiently at all levels with a wide range of Medical, Clinical, non-clinical staff and Allied Health Professionals
• Ensures adequate communication with all team members on a regular basis

Person specification

Experience

• NVQ Level 2 or Business Administration Level 2

Experience

• NHS Experience
• Knowledge of NHS policies and processes
• Use of patient information systems
• Working knowledge of office procedures
• Previous secretarial or clerical experience
• Ability to uphold confidentiality
• Previous experience of working in mental health
• Experience using stock ordering systems
• Experience working with medical records filing systems
• shorthand skills

Applicants who have not been contacted within 4 weeks of the closing date are to assume that their application has been unsuccessful.

Applications from job seekers who require Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications where the post is eligible. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

Candidates who require sponsorship are strongly advised to visit the UK Border Agency website and familiarise themselves with what is required. There is a facility on this site to access the points based calculator and work through an example which should assist candidates in their understanding of the process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.