Team Secretary

Northumbria Group.; Cramlington; Remote; GBP 26,000 - 27,000; Full time

Job summary

Northumbria Group. is seeking a Medical Secretary to join the busy Acute Medicine team at the Northumbria Specialist Emergency Care Hospital in Cramlington.

You will provide comprehensive secretarial support to consultants and their teams, handling diaries, meetings, and patient communications. The role requires excellent typing, strong organisational skills, and the ability to work under pressure in a busy NHS environment.

Qualifications

• RSA 3/OCR or equivalent typing/word processing experience.
• ECDL / advanced ECDL.
• GCSE English Language grade C or above or equivalent qualification.

Responsibilities

• Provide comprehensive secretarial service to consultant(s) and their team.
• Manage diaries, arrange meetings, and communications with GPs & patients.
• Advanced typing & transcription of clinical and non-clinical documents.

Skills

Organisational skills

Education

RSA 3/OCR or equivalent

ECDL / advanced ECDL

GCSE English Language grade C

Medical Secretary Training

Tools

OCR / word processing

Job description

Site Northumbria Specialist Emergency Care Hospital Town Cramlington Salary £25,760 - £27,476 pro rata per annum Salary period Yearly Closing 15/11/2026 23:59

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

• Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.

Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

Job overview

Applications are invited from suitably qualified and experienced candidates to join our secretarial/administrative team in the busy department of Acute Medicine at the Northumbria Specialist Emergency Care Hospital.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• This is a busy department that requires an adaptable, flexible, enthusiastic, hardworking team member who has excellent organisational skills and can use their own initiative.
• The successful candidate will provide high quality support to a team of consultants.
• Effective communication and interpersonal skills together with the ability to work under pressure are required.
• To provide comprehensive secretarial service to consultant(s) and their team and maintain day to day running of senior/junior doctor rota, including planning new rotations and allocating annual /study leave

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Detailed job description and main responsibilities

The successful candidate would be required to provide comprehensive secretarial service to consultant(s) and their team as well as the following:

• Responsible to Lead Secretary
• Act up in absence of Lead Secretary for periods of annual leave/short-term sickness absence
• Provide comprehensive secretarial service to consultant(s) and their team
• Manage diaries, arrange/minute meetings, communication with GPs & patients
• Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)
• Support Lead Secretary with induction/training of new staff, sharing knowledge with colleagues
• Resource management – ordering of supplies & equipment

Qualifications

• RSA 3/OCR or equivalent or relevant typing/word processing experience
• ECDL / advanced ECDL
• GCSE English Language grade C or above or equivalent qualification

Experinence and knowledge

• Medical Secretary Training

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.