Trainee HIU Engineer

SAV Systems; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

SAV UK Ltd. is seeking a field-based HIU Trainee to support commissioning, servicing and maintenance of HIUs, MVHR and metering systems in London and the southeast. You’ll gain hands-on experience with SAV’s low carbon technology and be mentored toward industry-recognised qualifications.

If you enjoy practical, hands-on work and want a career in a growing low‑carbon sector, this role offers training, field exposure and a pathway to professional accreditation.

Qualifications

• Plumbing or heating NVQ L2 desirable.
• HIU commissioning, servicing and fault finding experience preferred.
• PAYG and smart metering knowledge desirable.
• Strong customer service and communication skills required.
• Proficient with MS Office and CRM databases.
• Time management and prioritisation skills essential.
• A full UK driving licence required.

Responsibilities

• HIU commissioning, servicing, repair and fault finding.
• Install and commission mechanical ventilation and heat recovery systems.
• Smart metering and PAYG commissioning and repairs.
• Communicate professionally with clients and deliver first‑class service.
• Generate accurate site reports within the CRM.
• Participate in CPD training to achieve industry qualifications.
• Adhere to Health and Safety regulations and work safely.

Skills

HIU commissioning

HIU servicing

Fault finding

PayG metering

CRM inputting

MS Office

Customer service

Time management

Communication

Teamwork

Driving licence

Education

NVQ Level 2 plumbing/heating (desirable)

Tools

CRM software

MS Office

Job description

Are you looking for a role that offers something different from a typical desk-based job?

As a Heat Interface Unit (HIU) Trainee, you'll be out in the field working alongside our experienced engineers, gaining hands‑on experience with SAV's market‑leading range of low carbon technology products. You'll have the opportunity to build your skills across a variety of products and systems, all while being part of a supportive team and working toward industry‑recognised qualifications.

If you enjoy practical, hands‑on work and want to build a career in an exciting, growing industry, a role at SAV UK Ltd. could be the perfect opportunity for you.

Main Purpose of the Job

To be a brand ambassador for SAV Aftersales, providing a first in class service to our customers in relation to commissioning, servicing and maintaining SAV’s market leading range of Heat Interface Units (HIUs), mechanical ventilation and heat recovery systems and metering solutions PRIMARILY in London and the southeast of England.

Roles and Responsibilities

• HIU commissioning, servicing and repair and fault finding.
• Installation, commissioning, ad hoc repair and servicing of mechanical ventilation and heat recovery systems.
• Smart metering and pay as you go (PAYG) commissioning and ad hoc repairs.
• Communicating professionally and courteously with clients and delivering a first in class service.
• Generating accurate and timely site reports within our CRM system.
• Participating in manufacturer and in‑house CPD training to achieve the industry recognised qualifications required to carry out the role to the highest standards.
• Adhering to Health and Safety regulations and working safely at all times.

The role may include some working away from home for short periods.

The above list of duties is not exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Skills and Experience

• Previous plumbing and/or heating experience would be advantageous.
• Knowledge of heat networks and previous experience of HIU commissioning, servicing, repair and fault finding would be desirable.
• Knowledge of PAYG and smart metering is desirable, but not essential.
• A technical aptitude, with an interest in low carbon technologies.
• Excellent customer service skills are essential.
• Good MS Office skill sand experience of inputting and updating information in a CRM database is required.
• Time management and prioritisation skills are essential.
• Excellent communication and team working skills.

Education and Qualifications

• A plumbing or heating NVQ L2 (or equivalent) would be desirable, but is not essential.

Additional Requirements:

• A relevant and valid CSCS card is desirable.
• Full UK driving licence.

Please Note: This role is subject to an enhanced DBS check