Trainee Gas Engineer

\"Domex\"; City Of London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools and equipment

Uniform

Smartphone

Job summary

Domex is seeking a Trainee Gas Engineer to cover London and Essex, focusing on repairing gas and dual-fuel cooking appliances. Training will be provided to develop into an expert Gas & Dual Fuel Cooking Appliance Engineer, with cross-training opportunities on Laundry and/or Refrigeration.

The role is field-based, requiring a driving licence and a customer-centric approach to service delivery across N, E, IG and RM postcodes.

Qualifications

• CCN1 and CKR1 qualifications are required.
• Foundation level understanding of electrical principles is expected.
• Some hands-on experience is desirable.
• A valid manual driving licence is required to travel between customer homes.
• Customer-centric approach and excellent service delivery are essential.

Responsibilities

• Diagnose and service repairs on gas and electric cooking appliances in customers' homes.
• Carry out diagnostic work and servicing on kitchen appliances (gas, electric, and dual fuel).
• Represent top brands including LG, Beko and Whirlpool.
• Attend customer calls and complete diagnostics, repairs, and servicing.
• Manage daily work using a mobile app, including parts intake, returns, and job completion.

Skills

Problem solving

Hands-on work

Education

CCN1

CKR1

Job description

Domex are seeking a Trainee Gas Engineer to cover parts of London and Essex (N, E, IG and RM postcodes), focusing on the repair of gas and dual-fuel cooking appliances.

We are specifically seeking candidates who hold CCN1 and CKR1 qualifications. Work experience in a gas role is not required; Domex offers opportunities for newly qualified candidates to enter the industry. We will provide comprehensive training to help you develop into an expert Gas & Dual Fuel Cooking Appliance Engineer, with the opportunity for cross-training on Laundry and/or Refrigeration appliances.

Who are we?

We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world-class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the South East, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer-focused solutions.

Requirements

• CCN1 and CKR1 qualified.
• Possess a foundation level understanding of electrical principles.
• Some experience in a hands-on role
• A valid manual driving licence is required to travel between customer homes.
• A customer-centric approach focusing on delivering excellent service and meeting customer needs.
• Comfortable working with tools and enjoy tackling hands-on tasks.
• Problem solving skills, with a passion for diagnosing faults and fixing technical issues.

The Engineer Role

• Field based, covering parts of London and Essex (N, E, IG and RM postcodes).
• Performing diagnostic and servicing repairs on kitchen appliances in customers' homes, specifically cooking appliances (gas, electric, and dual fuel).
• Represent world class brands such including LG, Beko and Whirlpool.
• Attend calls in customer homes, carrying out diagnostics, repairs and servicing on gas and electric cooking appliances (opportunity to cross-train to cover other appliances).
• Managing your day using a user-friendly mobile app, including parts intake, returns, technical information, and job completion.

Why Join Us?

• Earning Potential: Base salary + performance related pay and customer service bonus.
• All-Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
• Well-Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
• Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, field training with an expert Field Supervisor, and ongoing support.
• Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.

At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.

Please note, this vacancy is for UK based applicants only with full right to work. We are unable to sponsor new recruits.

To apply for this job, you should be based within any of the following London or Essex postcodes: N, E, IG or RM.