Trainee First Response Technician

Trinity Claims; Birmingham; On-site; GBP 24,000 - 25,000; Full time

Job summary

Join Trinity Claims as a Trainee First Response Technician, a starting role in damage restoration. You will support experienced technicians in water and fire damage restoration, with responsibilities including assisting in cleaning and monitoring equipment. Ideal for someone eager to learn, with a passion for customer service and communication.

Benefits

25 days Annual leave plus statutory holidays

Discretionary performance-related bonus

Life insurance cover

Enhanced company pension scheme

Employee of the month & employee of the year awards

Refer a Friend scheme

An extra day’s holiday for your birthday

Paid volunteering/charity day a year

Support in your development and wellbeing

Training and development opportunities

Qualifications

• Excellent spoken and written communication skills.
• The ability to work effectively within a team and under pressure.
• Basic computer knowledge and strong administrative skills.

Responsibilities

• Assisting with cleaning, drying, and sanitising tasks following damage.
• Monitoring and installing drying equipment on-site.
• Participating in assessments and reporting.

Skills

Communication skills

Teamwork

Customer service

Education

Full, clean driving license

Job description

Join to apply for the Trainee First Response Technician role at Trinity Claims

Continue with Google Continue with Google

2 days ago Be among the first 25 applicants

Join to apply for the Trainee First Response Technician role at Trinity Claims

Are you ready to start your career in damage restoration?

At Trinity First Response, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects.

What will you be doing?

Responsibilities

As a Trainee First Response Technician, you’ll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include:

• Assisting with cleaning, drying, and sanitising tasks following water or fire damage.
• Helping to monitor and install drying equipment on-site.
• Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded.
• Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery.
• Maintaining health and safety standards at all times.
• Providing excellent customer service to policyholders and other relevant parties.
  
  

What We’re Looking For

We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have:

• Excellent spoken and written communication skills.
• A passion for delivering outstanding customer service.
• The ability to work effectively within a team and under pressure.
• Basic computer knowledge and strong administrative skills.
• A full, clean driving license with no more than 3 points.
• Previous experience in damage restoration (preferable but not essential).
• Familiarity with the insurance claims process (desirable but not essential).
  
  

In Return, We Can Offer You

Basic Salary £24,000-25,000 (DOE), as well as market leading benefits.

• 25 days Annual leave plus statutory holidays
• Discretionary performance related bonus
• Life insurance cover
• Enhanced company pension scheme
• Employee of the month & employee of the year awards
• Refer a Friend scheme
• An extra day’s holiday for your birthday
• Paid volunteering/charity day a year
• Support in your development and wellbeing, including an Employee Assistance Program (EAP)
• Eye test vouchers
• Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
• Social events
  
  

If you're proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!

Application deadline: this position will remain open until we have found the right person for the job.

We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.

Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Insurance

Referrals increase your chances of interviewing at Trinity Claims by 2x

Get notified about new Technician jobs in Birmingham, England, United Kingdom.

West Midlands, England, United Kingdom 2 days ago

West Midlands, England, United Kingdom 3 weeks ago

Tipton, England, United Kingdom 1 month ago

Birmingham, England, United Kingdom 1 day ago

West Midlands, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 6 days ago

West Midlands, England, United Kingdom 1 day ago

West Midlands, England, United Kingdom 1 month ago

Engineering Manufacturing Technician Apprentice

West Midlands, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 2 months ago

Birmingham, England, United Kingdom 2 months ago

Birmingham, England, United Kingdom 5 days ago

West Midlands, England, United Kingdom 2 weeks ago

West Midlands, England, United Kingdom 4 days ago

West Midlands, England, United Kingdom 1 week ago

Willenhall, England, United Kingdom 4 days ago

Royal Sutton Coldfield, England, United Kingdom 3 days ago

Birmingham, England, United Kingdom 5 days ago

Worcester, England, United Kingdom 1 week ago

Coventry, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 1 day ago

Tamworth, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 5 days ago

West Midlands, England, United Kingdom 2 weeks ago

West Midlands, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.