Trainee Duty Manager

Parkwood Leisure Limited; Llantwit Major; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Employee discount portal

Company sick pay

Career progression

Job summary

Legacy Leisure is seeking a Trainee Duty Manager in Llantwit Major to lead health and safety standards and deliver exceptional customer care. The role includes developing engaging leisure programmes to boost centre usage and profitability, and stepping into shift management to maximise overall performance while mentoring under a current Duty Manager.

Training will be provided where needed. The position offers full-time hours (40 per week) and a clear path into leisure management careers within

Qualifications

• First Aid at Work and NPLQ are essential or training will be provided.
• A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period.
• Desirable qualification in Leisure Management, Sports Development or related subject.

Responsibilities

• Ensure the highest standards of health and safety and customer care within the Centre.
• Develop and promote an exciting, innovative leisure programme to increase usage and profitability.
• Assume shift management responsibility to maximise Centre performance and customer care.
• Work closely with a current Duty Manager to gain experience and knowledge.
• Perform recreation assistant duties when required.

Skills

First Aid at Work

National Pool Lifeguard Qualification

Pool Plant Operators qualification

Leisure Management qualification

Customer service

Education

National Pool Lifeguard Qualification

Pool Plant Operators qualification

Leisure Management qualification

Job description

Trainee Duty Manager | Llantwit Major

Full Time / 40 Hours

The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Trainee Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.

• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

• To work closely with a current Duty Manager, gaining valuable experience and knowledge.

The Person

• Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given. are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.

• It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.

• Will be able to gain acceptance and respect from clients and the teams involved.

• Will be able to build strong relationships with customers, clients and employees.

• Will be able to communicate at different levels of the organisation, both listen and direct.

• Will be able to demonstrate clear identification with all customer requirements.

• Will be able to maintain and, be committed to good employee relations and deliver quality training.

• Will be able to perform recreation assistant duties when required.

What can Legacy Leisure offer you?

• Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More!!

Closing Date

23/11/26

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.