Trainee Duty Manager

Parkwood Leisure; Bexleyheath; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Gym membership

Discount portal

Sick pay

Career progression

Job summary

Lex Leisure is seeking a Trainee Duty Manager in Bexley to lead customer and staff relations, ensure safety standards, and help develop engaging leisure programmes. The role provides a platform to grow into a management career within a fast-growing leisure company.

The position involves working closely with an existing Duty Manager to gain hands-on experience in centre operations, customer care, and staff development.

Qualifications

• First Aid at Work and National Pool Lifeguard qualifications are essential.
• Pool Plant Operators qualification desirable or to be obtained within a set period.
• Leisure management qualification desirable.

Responsibilities

• Maintain high health and safety and customer care standards.
• Develop and promote an exciting leisure programme to increase usage and profitability.
• Assume shift management responsibilities to maximise centre performance and customer care.
• Work closely with a current Duty Manager to gain experience and knowledge.

Skills

Communication

Customer service

Teamwork

Relationship building

Education

First Aid at Work

National Pool Lifeguard Qualification

Pool Plant Operators qualification

Job description

Trainee Duty Manager | Bexley

Full Time

The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Trainee Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.
• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
• To work closely with a current Duty Manager, gaining valuable experience and knowledge.

The Person

• Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given. are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
• It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
• Will be able to gain acceptance and respect from clients and the teams involved.
• Will be able to build strong relationships with customers, clients and employees.
• Will be able to communicate at different levels of the organisation, both listen and direct.
• Will be able to demonstrate clear identification with all customer requirements.
• Will be able to maintain and be committed to good employee relations and deliver quality training.
• Will be able to perform recreation assistant duties when required.

What can Lex Leisure offer you?

• Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More!!

Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.