Trainee Customer Support Advisor | Car Brand

Hallmark Solutions Ltd.; Belfast City District; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Agnew Group is seeking a customer service sales representative to be the first point of contact for Sales and Aftersales customers in Belfast. You will engage with customers throughout their ownership journey to ensure an outstanding experience.

The role requires a minimum of 1 year in a customer service sales role, GCSEs including Maths and English, and a full driving licence. CDK experience is a plus, and you will work as part of a professional team with flexible hours.

Qualifications

• Minimum 1 year's experience in a customer service sales role (essential).
• GCSEs at grade C or above including Maths and English.
• Full, valid driving licence (21+ for insurance).

Responsibilities

• Be the first point of telephone contact for Sales and Aftersales customers.
• Contacting and communicating with customers at all stages during their ownership journey to ensure best experience.

Skills

Communication skills

Team player

Attention to detail

Flexible hours

Professional approach

Education

GCSEs including Maths & English

Tools

CDK

CRM systems

Job description

Agnew Group is seeking a customer service sales representative to be the first point of contact for Sales and Aftersales customers in Belfast. You will engage with customers throughout their ownership journey to ensure an outstanding experience.

The role requires a minimum of 1 year in a customer service sales role, GCSEs including Maths and English, and a full driving licence. CDK experience is a plus, and you will work as part of a professional team with flexible hours.