Trainee Customer Service Advisor

Foxtons Estate Agents; Hounslow; On-site; GBP 22,000 - 26,000; Full time

Job summary

Foxtons Estate Agents is seeking a Customer Service Advisor to enhance the experience of landlords and tenants. This role offers comprehensive training and focuses on providing expert advice to ensure positive management of tenancies. Join a company known for its commitment to development and outstanding results in the lettings market.

Benefits

Comprehensive training and development opportunities

Annual paid time off for volunteering

Market-leading technology and resources

Qualifications

• Strong ambition to succeed and a positive mindset.

Responsibilities

• Work with lettings teams to ensure smooth tenancy starts.
• Deliver expert advice on tenancy management.

Job description

About The Role

As a Customer Service Advisor, you will work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords can effectively manage their properties.

Our comprehensive training will empower you to deliver expert advice on various aspects of tenancy management. Your role as a knowledgeable resource for our key clients and local offices is a reason why Foxtons is known as the agency that gets it done.

If you have the drive to succeed, we are committed to supporting your growth and success.

About You

No previous experience is required, as full training and ongoing development will be provided. What we look for is a mindset and a strong ambition to succeed at Foxtons. Bring that, and we will provide everything you need to excel.

About The Company

As the UK’s number 1 lettings agency, our customers choose us because we deliver results. We believe our people are key to our success. We offer the best training at every stage, market-leading technology, and the opportunity to work alongside some of the industry’s most influential professionals.

We also value Corporate Social Responsibility. Our offices across London participate in various community initiatives, including providing LGBTQ+ safe spaces, sourcing from charitable water suppliers, and engaging in local events. We offer annual paid time off for employees to volunteer at charities of their choice, including our partner, Single Homeless Project, London’s largest homelessness charity, impacting over 10,000 Londoners across all boroughs.