Apprentice Customer Service Adviser

Getting In Limited; Hemel Hempstead; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an Apprentice Customer Service Adviser to join their team. In this engaging role, you will interact with customers, addressing their needs and providing support through various channels. You'll gain valuable experience while working towards an Insurance Practitioner Level 3 Apprenticeship, alongside a Certificate in Insurance. This opportunity offers a structured training program, ensuring you develop essential skills in customer service and insurance. If you're eager to kickstart your career in a supportive environment, this position is perfect for you.

Qualifications

• Strong communication and customer care skills are essential for this role.
• Attention to detail and organization skills are highly valued.

Responsibilities

• Assist customers over the phone and via email, handling queries and providing quotes.
• Cross-sell products and maintain good customer relationships.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Team working

Initiative

Education

Insurance Practitioner Level 3 Apprenticeship

Certificate in Insurance (Cert CII)

Level 2 Functional Skills in English and maths

Job description

What do you want to search? Keyword Apprenticeship Type Location

Apprentice Customer Service Adviser

Apply From: 27/02/2025

Learning Provider

Delivered by DAVIES LEARNING SOLUTIONS LIMITED

Employer

IAN CRICKMAY JASON RAVEN

Vacancy Description

• Speaking with new and existing customers over the phone, via email and during office visits
• Handling queries and making amendments to existing policies
• Providing quotes to new and existing customers
• Complete product licensing
• Cross-sell our products to existing customers
• Maintain a good rapport with customers and build new relationships with new customers
• Provide support to the team

Key Details

Vacancy Title

Apprentice Customer Service Adviser

Employer Description

Insurance company – NFU Mutual

Vacancy Location

UNIT 1 BOXTED FARM HEMEL HEMPSTEAD HP1 2SG

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000305627

Key Dates

Apply From

27/02/2025

Closing Date For Applications

2025-03-31 23:59:59

Interview Begin From

Possible Start Date

2025-04-01 00:00:00

Training

Training to be Provided

You will work towards your:

• Insurance Practitioner Level 3 Apprenticeship.
• Certificate in Insurance (Cert CII)
• Level 2 Functional Skills in English and maths (if required)

Training will be via Davies, virtually. 6 hours per week off-the-job training.

Learning Provider

DAVIES LEARNING SOLUTIONS LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Team working, Initiative

Apply Now