Trainee Claims Technician - Start Your Insurance Career

TigerRisk Partners, LLC.; Milton Keynes; Hybrid; GBP 23,000 - 31,000; Full time

Job summary

Howden is expanding its claims team in Milton Keynes. The Trainee Claims Technician role offers an entry point to learn the fundamentals of insurance claims handling, providing administrative support and maintaining records under guidance from experienced colleagues.

You will acknowledge new claims, prepare documentation, process payments, and communicate updates to clients and insurers while developing technical knowledge for a future claims career.

Qualifications

• Previous office, administration, customer service experience.
• Strong attention to detail and organisational skills.
• Good written and verbal communication skills.
• Confidence using Microsoft Office and other computer systems.

Responsibilities

• Support the day-to-day administration of insurance claims.
• Assist with setting up and maintaining claim records on company systems.
• Acknowledge new claims and help communicate updates to clients and insurers.
• Prepare and manage documentation to support claims handling activities.
• Process payments, collections, and other claims-related information accurately.
• Respond to queries and escalate more complex issues when needed.
• Work with colleagues across the business to deliver excellent client service.
• Learn and follow company, regulatory, and compliance requirements.
• Contribute to team projects and continuous improvement initiatives.

Skills

Administration experience

Attention to detail

Written and verbal communication

Microsoft Office

Team player

Education

A-levels or equivalent

Job description

Howden is expanding its claims team in Milton Keynes. The Trainee Claims Technician role offers an entry point to learn the fundamentals of insurance claims handling, providing administrative support and maintaining records under guidance from experienced colleagues.

You will acknowledge new claims, prepare documentation, process payments, and communicate updates to clients and insurers while developing technical knowledge for a future claims career.