Trainee Claims Advisor – Legal Expenses (Hybrid)

Arc Legal Group; Colchester; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

Arc Legal, a specialist provider of ancillary insurance products and part of the ANV group, is seeking Trainee Claims Advisors for our Colchester office on a hybrid basis.

You’ll assess and progress legal expenses claims, review policy coverage, liaise with solicitors, and provide clear updates by phone or email.

We welcome graduates or those with claims, insurance or customer service experience who have strong communication skills and resilience.

Qualifications

• Recent graduates or those in trainee/junior roles are welcome.
• Experience in claims, insurance or customer service is valued.
• Strong communication and resilience required.

Responsibilities

• Reviewing and assessing new legal expenses claims
• Determining whether claims fall within policy coverage
• Liaising with solicitors to monitor claim progress
• Providing clear, supportive updates by phone and email
• Managing and progressing own caseload
• Ensuring claims are handled efficiently and fairly

Skills

Communication skills

Resilience

Education

Law degree or related degree

Job description

Arc Legal, a specialist provider of ancillary insurance products and part of the ANV group, is seeking Trainee Claims Advisors for our Colchester office on a hybrid basis.

You’ll assess and progress legal expenses claims, review policy coverage, liaise with solicitors, and provide clear updates by phone or email.

We welcome graduates or those with claims, insurance or customer service experience who have strong communication skills and resilience.