Trainee Branch Manager - Ballymena (A7)

Timpson Group; Ballymena; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Birthday day off

Child's first day off

Annual salary reviews

Regular social events

Weekly lottery draws (£1000)

Career progression

Skills training

Marriage bonus

Mental health support

Job summary

Timpson is seeking a Trainee Branch Manager for Ballymena. The role offers a permanent, full-time position with 40 hours across five days, including weekends. You will begin with comprehensive training and daily responsibilities such as serving customers and supporting store operations in a busy high-street setting.

Starting pay is £26,520 per year with an OTE of £29k and uncapped weekly bonuses. Timpson provides extensive benefits and development opportunities as part of a long-standing

Qualifications

• No prior experience required; full training provided.
• Excellent communication and people skills.
• Willingness to learn and progress within Timpson.

Responsibilities

• Greet customers and handle service requests, including training in key services.
• Support store operations and daily tasks to ensure smooth customer flow.
• Assist with promotions and sales; participate in banked bonuses where applicable.
• Engage with customers to build lasting relationships and provide a friendly shopping experience.

Skills

Customer service

Communication skills

Positive attitude

Team player

Job description

Timpson

'One of the best places to work in the UK' The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career as we open another store in Ballymena. Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position: Trainee Branch manager for Timpson, a Service-Based Retail Company

Location: Ballymena

Job Type: Permanent / Full Time /

Pay: Starting at £26520 per annum (OTE 29k) following a successful trial period including uncapped weekly bonus

Hours: 40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

As we expand further withanother branch in Ballymena your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• - Free holiday homes
• - Achievable uncapped bonuses
• - Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• - An extra day off for your birthday
• - Paid day off for a child's first day at school
• - Annual salary reviews
• - Regular social events
• - £1000 weekly lottery draws
• - Excellent promotion prospects
• - Ongoing skills training
• - £100 bonus when you get married
• - Mental health support, including free flu jabs and a 24-hour helpline
• - and more!

Who We're Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 2300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!