Trainee Assistant Sales Manager

TN United Kingdom; Maidstone; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading global betting and gaming business is seeking a Trainee Assistant Sales Manager in Maidstone. This role involves engaging with customers, processing bets, and maintaining shop standards. With structured training provided, candidates passionate about customer service and communication are encouraged to apply. The position offers flexible scheduling, bonuses, and comprehensive benefits.

Benefits

Flexible Scheduling

Monthly pension contributions

Enhanced maternity and paternity pay

Refer a Friend program

Death in service cover

Discounts and cashback offers

Long-service recognition program

Virtual GP service

Mental health support

Employee Assistance Programme

Qualifications

• Must be 18 or over to work in betting shops.
• No prior experience necessary; structured training provided.
• Passionate about delivering excellent customer service.

Responsibilities

• Process customer bets and assist with inquiries.
• Maintain shop standards and ensure responsible betting.
• Deputize for the Shop Manager after training.

Skills

Communication

Customer Service

Job description

Social network you want to login/join with:

Trainee Assistant Sales Manager, Maidstone

Client:

Betfred

Location:

Maidstone, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

c763fa87a1db

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Overview

The Betfred Group has grown to become a leading global betting and gaming business. From our humble beginnings in Salford in the sixties, we have always differentiated ourselves by offering real value and a great customer experience, the same qualities that are at the heart of our business today.

Today, Betfred is a well-known brand on the high street with 1,340 shops across the UK, along with a significant online presence through offering online sports betting, casino, and games. We are one of the most active sponsors of sport in the UK, sponsoring a wide range of sports and tournaments under the famous red and blue banner. Our own unique, in-house TV channel, Betfred TV, is streamed live each day to our shops across the UK from our studios in Media City.

Responsibilities

Our 1,340 shops are at the heart of our business, and they all play a key part in their local community. As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.

Day-to-day, you will process customer bets, ensuring they enjoy our products and services responsibly, assist with their inquiries, maintain our shop standards, and after training, deputize for the Shop Manager. A key part of your role will be to ensure all customers bet within their means and follow our ‘Think 21’ policy.

Skills & Experience

You must be 18 or over to work in our betting shops. Prior experience is not necessary as we provide structured training to support your development as an Assistant Sales Manager. We also offer further training and development opportunities, as we support internal progression.

If you are a great communicator, passionate about delivering excellent customer service, and enjoy building relationships with colleagues and customers, we would love to hear from you.

In return, you will be rewarded, recognized, and valued!

Be Rewarded:

• Flexible Scheduling: Choose part-time or full-time opportunities with schedules that suit your lifestyle.
• Earn Extra Rewards: Unlock bonuses and incentives to increase your income.
• Secure Your Future: Build a nest egg with monthly pension contributions.
• Family Support: Access enhanced maternity and paternity pay.
• Refer and Earn: Participate in our 'Refer a Friend' program.
• Peace of Mind: Benefit from death in service cover.
• Save Smart: Enjoy discounts and cashback offers from various retailers.

Get Recognised:

• Celebrate Longevity: Join our long-service recognition program.
• Peer and Manager Acknowledgment: Be recognized for your achievements and earn points redeemable with global retailers.
• Life's Milestones: Receive gifts for significant life events and an extra day off for your wedding day.

Feel Valued:

• Always Accessible Healthcare: Use our virtual GP service for you and your family.
• Prioritize Mental Wellbeing: Access mental health support and resources.
• Financial Wellbeing: Track your earnings and access early pay options.
• Savings Made Easy: Set up salary-based savings with a bonus.
• Personalized Financial Guidance: Consult with an independent Financial Coach.
• Comprehensive Assistance: Use our Employee Assistance Programme for various life challenges.
• Holistic Wellbeing Tools: Use our Wellbeing App for physical, mental, and financial health resources.
• Eye Care Benefits: Get free eye tests and contributions towards prescriptions for VDU users.