Trainee Assistant Sales Manager

TN United Kingdom; Gravesend; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player in the betting and gaming sector is seeking a Trainee Assistant Sales Manager in Gravesend. This role offers a fantastic opportunity to join a dynamic team where you will be at the forefront of customer service, ensuring a welcoming atmosphere for patrons. With structured training and career progression opportunities, you will engage with customers, process bets, and promote responsible gambling. The company values its employees, providing flexible scheduling, bonuses, and comprehensive benefits, including mental health support and financial wellbeing resources. If you're passionate about sports and customer service, this is the perfect opportunity for you.

Benefits

Flexible scheduling options

Bonuses and incentives

Monthly pension contributions

Enhanced Maternity & Paternity Pay

'Refer a Friend' bonuses

Death in service benefit

Discounts and cashback offers

24/7 virtual healthcare services

Mental health support

Complimentary eye tests

Qualifications

• No prior experience required; structured training provided.
• Great communication and customer service skills are essential.

Responsibilities

• Ensure a welcoming environment for customers.
• Process customer bets and maintain shop standards.
• Promote responsible betting and adhere to policies.

Skills

Customer Service

Communication Skills

Interest in Sports

Job description

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Trainee Assistant Sales Manager, Gravesend

Client: Betfred

Location: Gravesend, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: bbcafc87945f

Job Views: 11

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Overview

The Betfred Group has grown to become a leading global betting and gaming business. From our humble beginnings in Salford in the sixties, we have always differentiated ourselves by offering real value and a great customer experience, the same qualities that are at the heart of our business today.

Today, Betfred is a well-known brand on the high street with 1,340 shops across the UK, along with a significant online presence through online sports betting, casino, and games. We are one of the most active sponsors of sport in the UK, sponsoring a wide range of sports and tournaments under the famous red and blue banner. Our own TV channel, Betfred TV, streams live daily from our studios in Media City to our shops across the UK.

Responsibilities

Our 1,340 shops are central to our business, playing a key role in their local communities. As a retail colleague, you will ensure our shops provide a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.

Daily tasks include processing customer bets, ensuring responsible gambling, assisting with inquiries, maintaining shop standards, and, after training, deputising for the Shop Manager. A crucial part of your role will be promoting responsible betting and ensuring adherence to our 'Think 21' policy.

Skills & Experience

You must be 18 or over to work in our betting shops. While an interest in sports and betting is advantageous, no prior experience is necessary as we offer structured training to support your development. We also provide opportunities for further training and career progression.

If you are a great communicator, passionate about customer service, and enjoy building relationships, we want to hear from you.

Benefits

Be Rewarded:

• Flexible scheduling options to suit your lifestyle.
• Bonuses and incentives to increase your earnings.
• Monthly pension contributions for your future security.
• Enhanced Maternity & Paternity Pay for family support.
• 'Refer a Friend' bonuses for helping us grow our team.
• Death in service benefit for peace of mind.
• Discounts and cashback offers from various retailers.

Get Recognised:

• Recognition for long service and achievements.
• Acknowledgment from peers and managers, with points redeemable at global retailers.
• Celebrations for life's milestones, including gifts and additional days off.

Feel Valued:

• 24/7 virtual healthcare services for you and your family.
• Mental health support through independent services.
• Financial wellbeing tools, early access to earned wages, and savings schemes.
• One-on-one financial coaching and confidential support via Employee Assistance Program.
• Resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.
• Complimentary eye tests and contributions for VDU users.