Train Presentation Service Delivery Coordinator In Derby

Ganymede Solutions Limited; East Midlands; On-site; GBP 34,000 - 36,000; Full time

Job summary

Ganymede Solutions Limited is hiring a proactive Train Presentation Service Delivery Coordinator to support the Train Presentation team in Derby (with depot visits). The role offers a 6-month contract with potential to become permanent and a pay rate of £18.06 per hour for a 37-hour week.

You will work closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, handling administrative tasks, reporting, and data monitoring to ensure service quality and

Qualifications

• Strong organisational and communication skills, with attention to detail.
• Experience in administrative support and coordinating operational tasks.
• Proactive, reliable, and able to work with multiple stakeholders.

Responsibilities

• Provide administrative and operational support to the Train Presentation team.
• Monitor performance data and maintain reports for SQR standards.
• Coordinate processes and support training and competency records.

Skills

Communication

Attention to detail

Organisational skills

Stakeholder management

Reporting

Tools

Excel

Word

PowerPoint

Job description

Train Presentation Service Delivery Coordinator

Location: Locomotive House, Derby (with occasional depot visits)

£18.06 per hour | 37 hours per week | Monday-Friday | Flexible working hours

Initial 6-month contract with potential to become permanent

Play a key role in the train presentation team's operation behind clean, safe, and high-quality passenger service!

The role and about you

We are looking for a proactive and detail-focused Train Presentation Service Delivery Coordinator to support the smooth running of the Train Presentation (TP) team. This is an excellent opportunity for someone with strong organisational skills, excellent communication, and an interest in operational support and continuous improvement.

As a Train Presentation Service Delivery Coordinator, you will work closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, providing key administrative and operational support to the wider Train Presentation team.

You will play an important role in supporting Service Quality Regime (SQR) standards, monitoring performance data, maintaining reports, supporting training and competency records, and ensuring processes and resources are effectively managed.

The role will also involve liaising with internal stakeholders and external suppliers, supporting effective communication across teams, coordinating administrative processes, and contributing to improvements within the Train Presentation operation.

We are looking for someone with strong verbal and written communication skills, excellent attention to detail, and the confidence to build positive relationships with a range of stakeholders. You should be comfortable using Microsoft Excel, Word, and PowerPoint, with experience in developing reports, improving administrative processes, or supporting operational teams being highly desirable.

Previous experience in administration, service delivery, operations support, coordination, or a similar environment would be advantageous.

The company

You will be joining a leading UK rail organisation that plays a key role in delivering safe, reliable, and high-quality passenger services. The Train Presentation team is essential in ensuring trains are clean, safe, and presented to the highest standards, directly contributing to the overall passenger experience.

Through this opportunity, you will be employed by Ganymede Solutions, a trusted recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. You will receive ongoing support throughout your assignment and have the opportunity to develop your skills and experience within the rail industry.