Traffic Regulation & TRO Support Coordinator

Portsmouth City Council; Portsmouth; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

Portsmouth City Council is seeking a full-time Transport Delivery Assistant to join the TRO Team. You will provide administrative support, respond to enquiries, and assist with TRO consultations to help keep Portsmouth's road network safe and well managed.

Reporting to the TRO Lead, you will handle invoices, raise purchase orders, prepare technical information, and collaborate with internal teams to deliver efficient transport services.

Qualifications

• Experience dealing with customers and stakeholders.
• Good IT skills, including Microsoft applications.
• Strong organisational and numerical analysis skills.
• Ability to work independently and in a team.
• Creative and practical approach to solving transport problems.
• Commitment to delivering excellent services for Portsmouth residents.

Responsibilities

• Support investigation of service complaints and provide clear responses.
• Provide technical, administrative and consultation support to the TRO Team.
• Liaise with internal teams to support TRO consultations.
• Coordinate information relating to Traffic Regulation Orders and Land Charges.
• Respond to traffic-related enquiries from residents, councillors and other stakeholders.
• Assist in preparing technical information and reports for the TRO Steering Group.
• Raise purchase orders, process invoices and complete admin tasks in line with council procedures.

Skills

Customer service

Communication

Numerical analysis

IT skills

Teamwork

Tools

Microsoft Office

Job description

Portsmouth City Council is seeking a full-time Transport Delivery Assistant to join the TRO Team. You will provide administrative support, respond to enquiries, and assist with TRO consultations to help keep Portsmouth's road network safe and well managed.

Reporting to the TRO Lead, you will handle invoices, raise purchase orders, prepare technical information, and collaborate with internal teams to deliver efficient transport services.