Traffic Regulation & TRO Administrator

Portsmouth City Council; Sunderland; Hybrid; GBP 21.000 - 27.000; Vollzeit

Zusammenfassung

Portsmouth City Council is looking for a full-time Transport Delivery Assistant to join the Traffic Regulation Order (TRO) Team on a permanent basis. You will provide technical and administrative support to coordinate the TRO process and respond to traffic enquiries to keep Portsmouth's road network safe and well managed.

You will report to the TRO Lead and support day-to-day TRO team activities, including preparing information for the TRO Steering Group, handling invoices and purchase orders,

Qualifikationen

• Experience of providing advice and guidance to residents or stakeholders.
• Strong IT skills with Microsoft Office and ability to learn specialist software.
• Good organisational and numerical analysis skills.
• The ability to work independently and as part of a team.

Aufgaben

• Support investigation of service complaints and provide clear verbal and written responses.
• Provide technical, administrative and consultation support to the TRO Team.
• Liaise with internal teams to support TRO consultations and queries.
• Coordinate and provide information relating to Traffic Regulation Orders and Land Charges.
• Respond to and investigate traffic-related enquiries from residents, councillors and other stakeholders, working with TRO officers where appropriate.
• Assist in the preparation of technical information and reports for the TRO Steering Group.
• Raise purchase orders, process invoices and complete advanced administrative tasks.

Kenntnisse

Customer service

Microsoft Office

Communication

Numerical analysis

Independent working

Team collaboration

Problem solving

Tools

Microsoft Office

Jobbeschreibung

Portsmouth City Council is looking for a full-time Transport Delivery Assistant to join the Traffic Regulation Order (TRO) Team on a permanent basis. You will provide technical and administrative support to coordinate the TRO process and respond to traffic enquiries to keep Portsmouth's road network safe and well managed.

You will report to the TRO Lead and support day-to-day TRO team activities, including preparing information for the TRO Steering Group, handling invoices and purchase orders,