Traffic Manager

First Group; Greater London; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Staff Travel Pass

Nominee Pass

Cycle to work scheme

Job summary

First Group is seeking a Traffic Manager for the Wandsworth Garage to lead drivers and garage staff, ensuring service delivery and operational excellence. You will balance people management with day-to-day operations, building best-in-class team performance.

The role requires strong leadership, planning, and safety awareness, with administrative oversight of payroll and attendance. Enjoy a challenging, rewarding leadership position at a busy London garage.

Qualifications

• Experience in the bus, transport, or logistics industry.
• Strong people management skills with proven ability to handle performance issues
• In-depth knowledge of platform staff rules, company discipline, and attendance procedures
• Excellent planning, organisational and problem-solving skills
• Financial awareness, with the ability to interpret and act on KPIs
• Solid IT skills (Windows, MS Word, Excel)
• A strong grasp of Health & Safety standards – IOSH or NEBOSH desirable
• Management CPC (or willingness to work towards it)

Responsibilities

• Leading, motivating and engaging drivers to maintain safety, conduct and performance.
• Overseeing staff attendance, welfare, and professional development.
• Managing sickness and absence procedures, probation, inductions, and exits.
• Conducting route risk assessments and monitoring safety performance.
• Liaising with reps and managers to drive staff quality standards and accident prevention.
• Ensuring payroll accuracy and contract compliance through strong administration.
• Handling public enquiries, lost property, and community correspondence.
• Maintaining a strong focus on Health & Safety at all times.

Skills

People management

Leadership

Planning & organising

Financial awareness

IT skills

Education

Management CPC

Tools

Windows

MS Word

Excel

Job description

Do you thrive in a fast-paced environment where people and performance come first? Join our team as a Traffic Manager based at Wandsworth Garage, to lead and inspire our team of drivers and garage staff, ensuring operational excellence and outstanding service delivery every day.

What You'll Be Doing

As a Traffic Manager, you'll be at the heart of our operation:

• Leading, motivating and engaging drivers to maintain the highest standards of safety, conduct and performance
• Overseeing staff attendance, welfare, and professional development
• Managing sickness and absence procedures, probation, inductions and exit processes
• Conducting route risk assessments and monitoring road safety performance
• Liaising with Trade Union reps, senior managers, and colleagues to drive staff quality standards and accident prevention
• Ensuring payroll accuracy and contract compliance through strong administrative oversight
• Handling public enquiries, lost property, and community correspondence with professionalism
• Maintaining a strong focus on Health & Safety at all times

This is achallenging but rewarding leadership role, where your ability to balance people management with operational delivery will directly impact the success of our garages.

What We're Looking For

• Experience in thebus, transport, or logistics industry
• Strong people management skills with proven ability to handle performance issues
• In-depth knowledge of platform staff rules, company discipline, and attendance procedures
• Excellent planning, organisational and problem-solving skills
• Financial awareness, with the ability to interpret and act on KPIs
• Solid IT skills (Windows, MS Word, Excel)
• A strong grasp of Health & Safety standards – IOSH or NEBOSH desirable
• Management CPC (or willingness to work towards it)

Benefits:

• We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
• Staff Travel Pass
• Nominee Pass after three months of service
• Cycle to work scheme