Traffic & Logistics Administrator - Career Growth

Dx Freight; Ideford; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

20 days holidays + bank holidays

Pension scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Career progression opportunities

Job summary

DX Freight, a leading independent parcel, mail and logistics services company operating across the UK and Ireland, is seeking a Traffic Clerk. You will provide administrative support to the traffic teams, ensuring accurate information flow and escalating issues as needed.

You will interact with external customers, answer queries, and provide up-to-date delivery information, contributing to meeting service levels and maximizing fleet utilisation.

Qualifications

• Experience in traffic, warehousing or logistics operations preferred.
• Strong IT skills with proficient Excel knowledge.
• Good local geographical knowledge desirable.

Responsibilities

• Provide administrative support for traffic and warehousing operations.
• Escalate issues when they occur and ensure accurate information flow.
• Handle customer and driver enquiries in a polite and effective manner.
• Support on-the-road management of traffic through clear communication.
• Help achieve service levels and KPIs by maximising fleet utilisation.
• Utilise IT systems and Excel to maintain records and metrics.
• Contribute to warehousing operations knowledge and processes.

Skills

IT literate

Excel

Tools

Excel

Job description

DX Freight, a leading independent parcel, mail and logistics services company operating across the UK and Ireland, is seeking a Traffic Clerk. You will provide administrative support to the traffic teams, ensuring accurate information flow and escalating issues as needed.

You will interact with external customers, answer queries, and provide up-to-date delivery information, contributing to meeting service levels and maximizing fleet utilisation.