Traffic & Logistics Coordinator

Dx Freight; Liverpool; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Holidays 20 days + bank holidays

Long service recognition

Enhanced maternity & paternity

Company pension

Life assurance

Employee assistance programme

DX Discounts Portal

Career progression opportunities

Job summary

DX Freight is seeking a friendly Traffic Clerk to provide administrative support for the traffic and warehousing teams, ensuring accurate information flow and timely responses to customers and drivers.

You will handle queries, help maximise fleet utilisation, and contribute to service targets. The role involves IT tasks with Excel, and training is provided to support your career progression in a leading UK logistics provider with local operations in Liverpool.

Qualifications

• Experience in traffic, warehousing or logistics operations preferred.
• Strong IT skills with Excel proficiency.
• Good communication and customer service abilities.

Responsibilities

• Ensure traffic and warehousing operations follow company procedures.
• Support road operation management through clear communication.
• Complete administrative tasks to company requirements.
• Respond to customer/driver enquiries politely and effectively.
• Help achieve service level targets and maximise fleet utilisation.
• Handle escalations of service issues to protect company image.
• Understand warehousing operations.

Skills

IT literate

Excel

Customer service

Communication

Geography knowledge

Job description

DX Freight is seeking a friendly Traffic Clerk to provide administrative support for the traffic and warehousing teams, ensuring accurate information flow and timely responses to customers and drivers.

You will handle queries, help maximise fleet utilisation, and contribute to service targets. The role involves IT tasks with Excel, and training is provided to support your career progression in a leading UK logistics provider with local operations in Liverpool.