Traffic Dispatcher

Biffa Waste Services; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading waste management company in Coventry is seeking a Traffic Dispatcher to manage day-to-day operations, optimising routes and ensuring regulatory compliance. The ideal candidate has strong knowledge of the local area, excellent problem-solving skills, and proficiency in MS Office. This dynamic role includes hands-on employee engagement and a commitment to safety and efficiency, offering a rewarding and challenging work environment.

Qualifications

• Strong knowledge of the local area.
• Ability to plan and prioritise effectively.
• Solutions-driven mindset with strong problem-solving skills.
• Proficiency with business software and MS Office, especially Excel.
• Experience in a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll and reporting.
• Driving cost-efficiency by analysing depot data.

Skills

Knowledge of the local area

Problem-solving mindset

Proficiency in MS Office

Ability to meet deadlines

Job description

Overview

TheTraffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This is more than just a desk job! You’ll also have the chance to get hands-on with employee engagement and improvement initiatives.

Qualifications

• A strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Proficiency with business software and MS Office (especially Excel).
• Experience in admin, call handling, or a time-critical environment is a plus.

Benefits and About

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.