Traffic Clerk

Freightliner; Southampton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Final salary pension

Life insurance

Paid breaks

Enhanced overtime rates

EAP program

Cycle to work

Car lease

Gym discounts

Job summary

Freightliner is seeking a Traffic Clerk to join our Southampton team. You will input and manage all container movements within the terminal using Freightliner and Port IT systems, delivering high levels of customer service and ensuring correct container releases to third parties.

The role includes general clerical duties and comprehensive training across activities to build competencies. We offer a range of benefits and a rotating 12-hour shift pattern that includes weekends.

Qualifications

• Excellent IT skills.
• Flexible in your approach to working hours and shift patterns.
• Strong understanding of health and safety and commitment to safe working practices.
• Organised, with strong attention to detail and the ability to manage multiple priorities.

Responsibilities

• Plan and create all container movement instructions.
• Manage all internal container yard movements within the terminal.
• Plan overhead crane and reach-stackers lifts in the most effective and productive manner, ensuring all loading standards are adhered to.
• Monitor export ship catchers as per local procedures.
• Monitor export arrivals and ensure Dangerous Goods documentation is received and processed correctly.
• Carry out radio communications in a professional manner.
• Deal with queries from internal and external customers.
• Carry out all other clerical and administrative duties commensurate with this role.

Skills

IT skills

Flexibility

Health & safety

Attention to detail

Multitasking

Job description

Freightliner is a leading UK intermodal logistics provider, offering rail, road and terminal solutions that connect ports, inland terminals and customer destinations across the UK. Through innovation, safety and sustainability, Freightliner delivers reliable, efficient and lower‑carbon supply chain solutions for its customers.

In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Job title: Traffic Clerk

Location: Southampton

Position Type: Permanent, full‑time

Hours of work: 36 hours per week, consisting of 12-hour day and night shifts including weekends, on a rotating schedule from Sunday to Saturday.

Why join us?

• Competitive salary & benefits: We offer a competitive compensation package, including final salary pension scheme after a qualifying period, life insurance, paid breaks, 4-weekly pay, and enhanced overtime rates.
• Career development and progression: We provide regular training and career development opportunities to help you progress your career with us. You will have access to a range of external courses and in‑house training programmes to support skill development and build confidence in your role.
• Award-winning safety culture: Join a business recognised for excellence and innovation, where safety is always our top priority.
• Family friendly benefits: We offer enhanced maternity and paternity pay and are proud to be Work180 endorsed employer.
• Employee wellbeing and support: Access our 24/7 Employee Assistance Programme (EAP), along with an employee benefits platform offering discounts and vouchers across a wide range of brands and retailers, a cycle to work scheme, car lease scheme, technology scheme and discounted gym membership.

The role

We are looking for the right individual to join and support our team in Southampton.

As a Traffic Clerk, you will effectively input and manage all container movements within the terminal using Freightliner and Port IT systems in a safe and cost‑effective manner, while delivering a high level of customer service. You will ensure the correct release of containers to third parties and carry out general clerical and administrative duties associated with the role.

You will utilise bespoke technology to support your daily activities, while sharing our culture where health and safety is the number one priority.

Key Responsibilities

• Plan and create all container movement instructions.
• Manage all internal container yard movements within the terminal.
• Plan overhead crane and reach‑stacker lifts in the most effective and productive manner, ensuring all loading standards are adhered to.
• Monitor export ship catchers as per local procedures.
• Monitor export arrivals and ensure Dangerous Goods documentation is received and processed correctly.
• Carry out radio communications in a professional manner.
• Deal with queries from internal and external customers.
• Carry out all other clerical and administrative duties commensurate with this role.

The successful candidate will work as part of team and undergo comprehensive training across all activities to achieve the competencies required for this exciting role.

About You

• Have excellent IT skills.
• Be flexible in your approach to working hours and shift patterns.
• Have a strong understanding of the importance of health and safety and demonstrate a commitment to maintaining safe working practices.
• Be organised, with strong attention to detail and the ability to manage multiple priorities.

Its Great, But Not Required, If You

• Have experience working within the rail, container, port or logistics industry.

About Us

Freightliner is an established rail freight and road logistics provider with operations across the UK.

We are offering customers a wide range of rail freight solutions to cater for the requirements of a diverse market sector, we provide a safe, reliable and cost‑effective rail freight partnership.

In the UK the Freightliner operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

At the core of all we do are our employees. Their hard work is fundamental to our success and we are equally committed to their growth and safety. Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

We are eager to welcome the most driven and capable individuals to our award‑winning team.

Please note that any offer of employment will be subject to a satisfactory DBS check.

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.

In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award‑winning team.