Trading Manager

Morrisons; Stratford-upon-Avon; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking supermarket chain as a Trading Manager, where you will lead a dynamic team to ensure exceptional customer service and store availability. This role is pivotal in enhancing the shopping experience for customers while managing a fast-paced environment. You will have the opportunity to develop your team, plan in-store promotions, and collaborate with various departments to achieve outstanding performance. With a commitment to training and development, this position offers a chance to grow within an established industry player that values its employees and customers alike.

Benefits

15% uncapped Morrisons discount

10% discount for a designated friend/family member

33 days annual leave

Annual bonus scheme

Healthcare/Wellbeing benefits

Enhanced company pension contributions

4 x life assurance

Perks with over 850 retailers

Opportunity to purchase additional annual leave

Subsidised staff canteen

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Lead the team to ensure the best shopping experience for every customer.
• Manage all people routines, including scheduling and performance.

Skills

Team Management

Customer Service

Communication Skills

Adaptability

Relationship Building

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery. Uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting for a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, which is why this role is so vital to our success. The Trading Manager is responsible for providing the best availability and standards across all departments, ensuring legal compliance and safety.

Reporting into the Store Manager, you will also:

• Lead the team to the highest standards and strive to ensure the best shopping experience for every customer
• Plan and organise current promotions or in-store events
• Listen and respond to customer feedback and react accordingly
• Ensure market-leading availability across the store
• Collaborate with other managers to lead a supportive and performance-driven department
• Manage all people routines, including scheduling, absence, performance, and talent development
• Deliver training to equip the team to perform confidently in their roles
• Motivate and lead colleagues across various departments
• Identify and develop talent within the department
• Build effective relationships with other operational departments
• Lead colleagues to achieve outstanding performance against targets
• Take a leadership role within the store
• Plan resources thoroughly

How do we say thank you?

You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and development, along with a competitive salary and superb benefits package.

• 15% uncapped Morrisons discount for your household (both in store and online)
• 10% discount for a designated friend/family member
• 33 days annual leave
• Annual bonus scheme
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Enhanced company pension contributions
• 4 x life assurance through our pension scheme
• Perks with over 850 retailers via 'My Morri' discount platform
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking
• 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity or Adoption Pay, plus 4 weeks paid paternity leave

About you

If you have experience in retail, hospitality, service industry, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders
• Adaptability to change and ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

For over 125 years, we have been shopkeepers committed to providing a unique shopping experience. With nearly 500 stores across the UK, our team works together to offer food essentials, excellent service, and a lively shopping environment. Our customers keep returning because of our focus on freshness and quality.

As the UK’s 5th largest supermarket, we deliver great value and quality groceries to over 11 million customers weekly. We pride ourselves on preparing more fresh food in-store than any other supermarket. It’s a challenging, fast-paced environment, but our friendly team strives to exceed customer expectations from Market Street to checkout.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many of our store managers started on the shop floor, gaining the experience needed to support colleagues and serve customers effectively.