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An established industry player is seeking an Online Trading Manager to lead and enhance their operations in Liverpool. This role is pivotal in driving service excellence and ensuring outstanding customer experiences both in-store and online. The successful candidate will be responsible for managing diverse teams and delivering operational excellence in a fast-paced environment. With a focus on adaptability and effective execution, this position offers a unique opportunity to influence the evolving retail landscape while enjoying a competitive salary and a range of attractive benefits.
Job Title: Online Trading Manager
Location: Huyton
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Operations
Closing Date: 11 May 2025
Retail is ever-changing, and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation.
Our Operations Managers are integral to the successful execution of our strategy and have overall accountability for the leadership and profitability of our online operation, the food hall, nights, and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling a high-performance culture within their team. They will need to be obsessed with our strategy, purpose, and customers, ensuring both our in-store and online customers have an outstanding shopping experience.
As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. You will sometimes be solely responsible for the store, so confidence in overseeing operations in their entirety is essential.
You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. Adaptability, attention to detail, and the ability to execute plans effectively are crucial.
You will possess an engaging leadership style, be a strong coach and mentor, and have the ability to influence at all levels. Excellent communication skills and flexibility in approach will help you succeed.
This role offers the opportunity to be part of the evolving retail world and make a daily difference to customer experiences both in store and online.
Apply today by completing an online application.
Alongside a competitive salary, you'll enjoy benefits such as: