Trading Manager

Morrisons; Dumbarton; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons, a leading UK supermarket, is seeking a Trading Manager to enhance customer experience and ensure product availability. This role involves team leadership, managing promotions, and maintaining high standards in a fast-paced environment. With excellent training and benefits, this position offers a chance to grow within a dedicated team.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discounts

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.
• Ability to build and maintain relationships with stakeholders.

Responsibilities

• Leading the team to the highest standards for customer experience.
• Planning and organizing promotions and in-store events.
• Ensuring market-leading product availability across the store.

Skills

Communication

Team Management

Customer Service

Flexibility

Active Listening

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to a fantastic customer experience, which is why this role is vital to our success. The Trading Manager is responsible for providing the best availability and standards across all departments, ensuring compliance with legal and safety standards.

Reporting into the Store Manager, your responsibilities will include:

• Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
• Planning and organizing current promotions and in-store events
• Listening to customer feedback and responding appropriately
• Ensuring market-leading product availability across the store
• Collaborating with other managers to lead a supportive, performance-driven department
• Managing team routines, including scheduling, absence, performance, and talent development
• Delivering training to empower the team
• Motivating colleagues to work confidently across departments
• Identifying and developing talent within the department
• Building effective relationships with other departments
• Leading colleagues to achieve outstanding performance against targets
• Taking a leadership role within the store
• Planning resources thoroughly

What we offer:

You will play a vital role in our business, with opportunities for excellent training, support, and development. We offer a competitive salary and a superb benefits package, including a generous bonus, attractive pension scheme, private healthcare, and colleague discounts.

Our benefits also include family-friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

Explore our stores, warehouses, and canteens through our 360° tour to get a real taste of life at Morrisons.

About you

If you have experience in retail, hospitality, service industry, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with stakeholders
• Flexibility and adaptability to change
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we provide our customers with a unique shopping experience. With just under 500 stores across the UK, our team is dedicated to offering food essentials, great service, and a lively shopping environment.

As the UK’s 5th largest supermarket, we serve over 11 million customers weekly, focusing on freshness and in-store food preparation. Our friendly team is committed to going above and beyond to meet customer needs.

At Morrisons, we invest in our colleagues through industry-leading training programs. Many of our store managers started on the shop floor, and we support career progression from within.