Trading Manager

Morrisons; Bath; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons is seeking a Trading Manager to enhance customer experience and ensure product availability. This role involves leading a team, managing store operations, and collaborating with other departments. The ideal candidate has retail experience and strong communication skills.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Leading the team to the highest standards for customer experience.
• Ensuring market-leading product availability across the store.
• Managing all people routines, including scheduling and performance.

Skills

Communication

Team Management

Customer Service

Adaptability

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting for a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager is responsible for providing the best availability and standards across all departments, ensuring legal and safety compliance.

Reporting to the Store Manager, your responsibilities will include:

1. Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
2. Planning and organizing current promotions or in-store events
3. Listening to customer feedback and responding appropriately
4. Ensuring market-leading product availability across the store
5. Collaborating with other managers to lead a supportive and performance-driven department
6. Managing all people routines, including scheduling, absence, performance, and talent development
7. Delivering training to empower the team to perform confidently
8. Motivating colleagues to work confidently across departments
9. Identifying and developing talent within the department
10. Building effective relationships with other departments
11. Leading colleagues to achieve outstanding performance against targets
12. Taking a leadership role within the store
13. Planning resources thoroughly

How do we say thank you?

You will play a vital role in our business, impacting our success. We offer excellent training, support, continued development, a competitive salary, and a superb benefits package.

Want more?

Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also have family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave.

Curious about behind-the-scenes? Explore our warehouses and canteens through our 360 tour.

About you

If you have experience in retail, hospitality, service industries, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with stakeholders and remain flexible
• Adaptability to change and the ability to challenge effectively
• Active listening skills to respond to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we love providing our customers with a unique shopping experience. Operating nearly 500 stores across the UK, our colleagues work as one team to deliver food essentials, great service, and an enjoyable shopping environment.

As the UK’s 5th largest supermarket, we serve over 11 million customers weekly, focusing on freshness by preparing more fresh food in-store than any other supermarket. It’s challenging and fast-paced, but our friendly team goes above and beyond to meet customer needs.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many store managers started on the shop floor, and they understand how to support colleagues and serve customers effectively.