Customer and Trading Manager - Online

Sainsbury's; Newbury; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading retailer in Newbury seeks a Shift Manager to oversee operations, lead a team, and ensure customer satisfaction. This full-time, permanent role offers comprehensive training and development opportunities within a supportive environment. Enjoy benefits like discounts, free food, and a pension scheme.

Benefits

10% discount after four weeks

15% discount on Fridays and Saturdays

Free food and drinks in stores

Generous holiday, maternity, and paternity leave

Pension scheme with company contributions

Share scheme

Wellbeing support

Cycle to Work scheme

Qualifications

• Ideal for those starting their management career or looking to develop skills.

Responsibilities

• Manage online order picking, packing, and delivery operations.
• Plan shift patterns collaboratively with other managers.
• Lead and motivate your team to deliver excellent service.

Skills

Leadership

Problem Solving

Team Motivation

Job description

Locations

• Sainsbury's Supermarkets Ltd, Newbury, Berkshire, RG14 5DD, GB

Employment Details

• Full Time
• Contract Type: Permanent
• Salary: From £30,450

Job Overview

Our customers love the convenience of doorstep delivery, and our fast-paced environment offers an excellent opportunity to learn retail management quickly. As a shift manager, you'll oversee daily operations, lead your team, and ensure excellent customer service with comprehensive training to build your confidence in leadership, resource planning, and customer satisfaction.

Responsibilities

• Manage online order picking, packing, and delivery operations to ensure efficiency and customer satisfaction.
• Plan shift patterns and activities collaboratively with other managers.
• Ensure smooth shift transitions with thorough handovers.
• Lead, motivate, and support your team to deliver excellent service and operational excellence.

Candidate Profile

This role is ideal for those starting their management career or looking to develop existing skills. You should be able to inspire your team, foster a supportive environment, and be proactive in problem-solving. Our inclusive culture encourages everyone to be themselves and thrive.

Development Opportunities

We provide a tailored induction, ongoing training, and coaching to help you succeed. There are ample opportunities for career growth within Sainsbury’s, and we support your development at every step.

Benefits

• Competitive salary based on experience and store specifics.
• 10% discount after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s, plus additional discounts at Argos.
• Free food and drinks in stores.
• Generous holiday, maternity, and paternity leave.
• Pension scheme with company contributions.
• Share scheme, wellbeing support, and colleague networks.
• Cycle to Work scheme and special offers on various lifestyle benefits.

About Us

Sainsbury’s vision: To be the most trusted retailer where people love to work and shop, leveraging talent and diversity to provide exceptional service. We invest in training and initiatives to make Sainsbury’s a great place to work.

Our People

We prioritize our colleagues’ wellbeing and development, fostering an environment where they can thrive and excel. Our HR team plays a key role in creating a supportive and engaging workplace.