Trading & Commercial Analyst

TN United Kingdom; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a dynamic mobile network operator, where you will play a key role as a Trading Analyst in the Retention team. Your analytical skills will be vital in driving customer engagement and satisfaction. Dive into data to uncover trends and insights, collaborating with various teams to enhance customer propositions. This role offers a unique chance to contribute to a forward-thinking company that values innovation and creativity. With a supportive environment and numerous benefits, including hybrid working and generous leave, you can shape your career while making a real impact in the tech industry.

Benefits

25 days of annual leave

Life Assurance

Colleague Discounts on Tech

Access to Champion Health

Hybrid Working

Qualifications

• Proficiency in data analysis and reporting using Excel and BI tools.
• Strong communication skills to work collaboratively across teams.

Responsibilities

• Produce reports to identify key performance drivers and trends.
• Collaborate with cross-functional teams to align propositions and promotions.

Skills

Microsoft Excel

Power BI

SQL

SAS

Communication Skills

Attention to Detail

Creative Thinking

Education

Degree in Mathematics

Tools

Power BI

SQL

SAS

Job description

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Currys London Campus at Waterloo
Permanent
Full Time
Grade 3

We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.1 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.

iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.

As a Trading Analyst within our dynamic Retention team, you'll be at the heart of our mission to keep our valued customers engaged and satisfied. Your role is crucial in driving customer retention across multiple channels, ensuring our customers stay with us for the long haul. You'll be diving into large volumes of data, uncovering trends, and using your commercial insight to shape our retention and trading strategy.

Key Responsibilities:

• Produce daily and weekly reports to identify key performance drivers
• Work in collaboration with our BI team to improve the quality of data sets and forecasts
• Gather insights and identify trends in the data, feeding opportunities into the proposition team and recommending changes to merchandising
• Collaborate with the Trading Managers to manage our proposition portfolio, plan promotions, and analyse performance
• Collaborate closely with cross-functional teams, including Go To Market, Marketing, Web and Operations, to ensure key propositions are reflected and aligned across channels
• Ensure price book accuracy and review profitability assumptions
• Maintain a detailed log of key changes and initiatives, recording their impact over time
• Update and refine customer segments to ensure they accurately reflect customer behaviour
• Develop strong relationships with key stakeholders

Required Skills & Experience:

• Proficiency in Microsoft Excel
• Experience with data tools such as Power BI, SQL, SAS, or similar
• Ability to use data and insights to identify commercial opportunities
• Strong communication skills and the ability to work across functions
• Adaptability to work in a fast-paced and changing environment
• Strong attention to detail and creative thinking
• Degree in mathematics or related field preferred but not essential

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile
• Access to Champion Health
• Hybrid Working (with an expectation to meet in person 2-4 times per month)

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [emailprotected] and we'll do our best to help.