Digital Communications Executive

WWT; Slimbridge; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Life Assurance

Cycle to work

Employee assistance programme

Free parking

Free entry to wetland centres

Job summary

WWT Limited is seeking a Digital Communications Executive for a 12‑month fixed-term contract based at Slimbridge Wetland Centre. The role offers hybrid working with at least one weekly on-site requirement and a 37.5 hour week, Monday to Friday.

You will support colleagues in using digital tools, plan and maintain CMS content, and drive email campaigns with analytics to improve performance. You’ll work across fundraising, marketing and communications to deliver accessible, engaging content for

Qualifications

• A genuine desire to help others and support colleagues
• Excellent written, verbal and visual communication to explain technical concepts
• Significant experience in digital communications, marketing or web content
• Hands-on experience building and sending email campaigns and using analytics to improve results
• Working knowledge of HTML and CSS and image editing software (e.g. Photoshop) with SEO, usability and accessible content
• Understanding of supporters with analytics-driven content
• Experience working with external agencies, suppliers or freelancers on digital projects
• Strong organisational skills and ability to balance priorties from fundraising, marketing and comms

Responsibilities

• Support colleagues across WWT to maximise the use of digital tools
• Plan, build and maintain content in a content management system
• Build, test and send email campaigns and use analytics to improve results
• Ensure accessibility and optimise SEO for web and email content

Skills

People skills

Email campaigns

CMS content

HTML/CSS

SEO

Analytics

Agency relations

Project management

Content planning

Tools

HTML/CSS

Photoshop

Analytics tools

CMS

Job description

We’re looking for a Digital Communications Executive who combines technical know-how with a genuine understanding of people, and who puts their colleagues and supporters at the heart of every decision.

You're the go-to person for colleagues across WWT, helping them get the most from our digital tools and supporting them in making our digital channels work as best they can, to help WWT thrive.

Through your work, you'll play a key role in connecting more people with wetlands, inspiring action for nature and helping WWT restore wetlands and unlock their power for people and wildlife.

This i s a full time , 12-month fixed-term contract working 37.5 hours per week, Monday-Friday. Based at WWT Slimbridge Wetland Centre, with the opportunity for hybrid working. The role will be required to be at Slimbridge at least once a week and as required for key meetings.

About You

To be successful in this role, you’ll have:

• A desire to help others, with the patience, empathy and good humour to support colleagues and get satisfaction from enabling wider teams to do their best work.
• Excellent written, verbal and visual communication skills, with the ability to listen carefully, ask the right questions, explain technical concepts clearly and confidently support non-technical colleagues in using digital platforms.
• Significant experience in a digital communications, digital marketing or web content role, including planning, building and maintaining content in a content management system.
• Hands‑on experience building, testing and sending email campaigns, and using analytics to measure performance and keep improving results.
• Working knowledge of HTML and CSS and image editing software (such as Photoshop), with a solid grasp of SEO, usability and accessible, inclusive web and email content.
• A genuine understanding of supporters, with a track record of putting them first and using insight, feedback and analytics to shape content and journeys that work for real people.
• Experience working with external agencies, suppliers or freelancers to deliver digital projects on time and within budget.
• Strong organisational skills and attention to detail, with the ability to balance competing priorities from fundraising, marketing and communications teams and pick up live work quickly.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands . There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) –this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410

Wetland conservation, creation and management

Wetland conservation, creation and management