Trading Assistant

Sainsbury's; Exeter; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in retail is seeking a Trading Assistant to enhance customer service and ensure shelves are stocked and tidy. This role requires a friendly and proactive demeanor, with responsibilities including stock replenishment and customer support. Successful candidates will enjoy numerous benefits, including discounts and wellbeing support.

Benefits

10% off at Sainsbury’s, Argos, Tu, and Habitat

Free food and hot drinks

Generous holiday entitlement

Pension with company matching

Opportunities for share schemes

Shopping discounts

Wellbeing support including Employee Assistance Programme

Qualifications

• Friendly and enthusiastic about helping customers.
• Comfortable in a fast-paced environment.
• Willing to learn new tools and technologies.

Responsibilities

• Collect stock from warehouse using roll cages.
• Check freshness of produce and grocery items.
• Provide excellent customer service and assist customers.

Skills

Customer Service

Teamwork

Problem Solving

Flexibility

Detail-oriented

Job description

What you’ll be doing:

• Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish items across the store, keeping our shelves tidy and well-stocked
• Providing excellent customer service by supporting customers with questions and proactively offering assistance
• Building knowledge about our products, services, and promotions to offer helpful recommendations
• Checking the freshness of produce and grocery items
• Assisting across the store and supporting with deliveries as needed

What makes a great Sainsbury’s Colleague:

• Friendly, welcoming, and enthusiastic about helping customers
• Comfortable working in a fast-paced, energetic environment and a team setting
• Responsible and proactive in solving problems
• Flexible and committed to working to a high standard across the store, with opportunities to learn new skills
• Willing to learn new digital tools and technologies
• Detail-oriented, maintaining a clean and organized store to enhance the shopping experience

Working for us has great rewards:

We value our colleagues and offer market-leading benefits and training:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay period
• Free food and hot drinks – provided in all our stores
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave
• Pension – company matching between 4-7.5% of contributions
• Sainsbury’s share schemes – opportunity to buy shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more
• Wellbeing support – including free access to our Employee Assistance Programme for confidential support

Please note that our vacancies may close quickly, so we encourage candidates to apply early.

An inclusive place to work and shop

We are committed to being a truly inclusive retailer, where every colleague can reach their full potential and every customer feels welcome. We offer support such as enhanced discretionary leave for families, resources for understanding and supporting roles and teams, and internal networks promoting diversity and inclusion. To learn more about our commitment, please visit here.

Should you require any reasonable adjustments during the application or interview process, please let us know, and we will support you.

Working in our stores:

Our stores are dynamic environments where no two days are the same. They serve as vital community hubs, offering value, quality, and service. As a Trading Assistant, you will be key to ensuring our stores are well-prepared to meet customer needs.

Eligibility:

• You must be above the school-leaving age in your country (School leaving age - GOV.UK)
• You must have the right to work in the UK
• If working hours include times before 6am or after 11pm, you must be at least 18 years old