Trade Waste Administrator

Countrystyle Recycling; Sittingbourne; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Life Insurance

GP24 access

Electric Car salary sacrifice

Cycle to work scheme

Company Events

Gymflex salary sacrifice

Job summary

Countrystyle Recycling is seeking a Trade Waste Admin to support the transport function from our Ridham, Sittingbourne site. You will handle admin tasks, process paperwork, and maintain the customer database to ensure accurate, timely transport planning.

The role requires strong MS Office skills, clear communication, and the ability to prioritise a busy workload. You will work with drivers and colleagues, answer inbound calls, and support the Finance team with customer credits.

Qualifications

• Strong MS Office (Word, Excel, Outlook) proficiency.
• Excellent verbal and written communication skills.
• Able to prioritise a busy and continuous workload.
• Good geographic knowledge of London and the South East.
• Previous experience in a busy administrative role.
• Experience dealing with internal and external customers and service providers.
• GCSE grade A-C level education.

Responsibilities

• Assist Finance department with queries and raise relevant credits for customers where required.
• Set up of new customers on customer database.
• Maintain the customer database, and ensure all information is entered correctly.
• Ensure inbound calls are answered and dealt with promptly.
• Communicate effectively and collaboratively with drivers and colleagues as necessary.
• General office duties, including filing, scanning, etc.
• Cover other members of Trade Waste where required.
• Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work.
• Assist in the development and implementation of policies and procedures to enhance fleet operations

Skills

MS Office

Communication skills

Problem solving

Prioritising workload

Geographic knowledge (London & SE)

Admin experience

Customer & service provider relations

Education

GCSEs (A-C)

Tools

Customer databases

Job description

Job Title: Trade Waste Admin

Location: Ridham, Sittingbourne, ME9 8SR

Salary: Competitive

Job Type: Full time, Temp - Maternity Cover

Working Hours: 40 hours per week, 8-5pm, Monday to Friday

About Us:

Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries.

About the role:

Countrystyle are looking for a Trade Waste Admin to assist the department with the effective, accurate and timely administration of the specific transport function. This includes the daily completion of an effective, profitable and compliant transport plan and the processing of all relevant paperwork and system maintenance.

Key Responsibilities:

• Assist Finance department with queries and raise relevant credits for customers where required.
• Set up of new customers on customer database.
• Maintain the customer database, and ensure all information is entered correctly.
• Ensure inbound calls are answered and dealt with promptly.
• Communicate effectively and collaboratively with drivers and colleagues as necessary.
• General office duties, including filing, scanning, etc.
• Cover other members of Trade Waste where required.
• Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work.
• Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements.
• Assist in the development and implementation of policies and procedures to enhance fleet operations

About you:

Essential:

• Intermediate level MS Office to include Word, Excel, Outlook
• Excellent communication skills both verbal and written
• Comfortable problem-solving and dealing with operational issues.
• Be able to prioritise a busy and continuous workload
• Good geographic knowledge of London and the South East
• Previous experience in a busy administrative role
• Experience of dealing with internal and external customers and service providers
• GCSE grade A-C level education

Desirable:

• Knowledge of customer databases
• Previous experience of a transport office environment

CPCBenefits:

• Life Insurance with access to GP24
• Commitment to wellbeing through Employee Assistance Programme
• Electric Car salary sacrifice scheme for eligible employees
• Cycle to work scheme
• Company Events
• Gymfllex salary sacrifice

Candidates with experience or relevant job titles of; Admin Assistant, Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Transport Administrator, Customer Support Administrator may also be considered