Trade Support Analyst - Middle Office (Hybrid)

Pontoon; Manchester; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

Pontoon is recruiting a Trade Support Middle Office Representative for a 12-month contract in Manchester. The role is hybrid, requiring four days in the client’s Manchester office and one day remote as standard.

You will handle complex trade data, perform reconciliations, and support IBOR-related processes within a banking environment. Ideal candidates bring Middle Office experience, security settlement knowledge, and strong client-facing skills to ensure accurate trade processing across

Qualifications

• Experience in a Middle Office environment is required.
• Experience with security settlement processes is essential.
• Knowledge of equities, fixed income, and breaks handling is advantageous.
• Experience in a client-facing role is preferred.

Responsibilities

• Performs analysis and research on complex transactions and provides solutions to inquiries.
• Acts as subject matter expert and escalates complex inquiries from lower levels.
• Maintains trade data, enriches trades, and handles exceptions and market claims.
• Performs complex reconciliations analysis (cash, asset, trade matching, market value) and resolves breaks.
• Participates in monthly end-client statement workflows, ad hoc reporting, and incident management.
• Identifies and escalates issues affecting IBOR accuracy within the team.
• Collaborates with internal and external stakeholders to resolve reconciliations for complex transactions.
• Interacts with clients to answer questions and resolve multifaceted inquiries.

Skills

Middle Office experience

Security settlement experience

Equities/Fixed Income/Breaks

Client-facing role

Job description

Pontoon is recruiting a Trade Support Middle Office Representative for a 12-month contract in Manchester. The role is hybrid, requiring four days in the client’s Manchester office and one day remote as standard.

You will handle complex trade data, perform reconciliations, and support IBOR-related processes within a banking environment. Ideal candidates bring Middle Office experience, security settlement knowledge, and strong client-facing skills to ensure accurate trade processing across