Trade Supervisor - Specialist Works

Peabody; Greater London; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

25 days annual leave

Pension contribution up to 10%

Life assurance at 4x salary

Employee Assistance Programme

Statutory family and sick pay

Job summary

Peabody is seeking a Trade Supervisor - Specialist Works to lead repairs teams across a broad area, ensuring safe, high-quality works and high first-time-fix rates. You will oversee operatives, monitor performance and drive improvements while delivering excellent resident service.

This role requires strong leadership, a recognised trade qualification and experience in responsive repairs or housing maintenance, with a customer-focused approach and hands-on use of mobile tech.

Qualifications

• Requires a recognised trade qualification with strong technical knowledge across multiple trades.
• Experience supervising trades teams in responsive repairs, maintenance or housing environment preferred.
• Ability to analyse performance data and drive service improvements.

Responsibilities

• Lead and support operatives to deliver safe, high-quality repairs while maximizing first-time-fix performance.
• Monitor contractor and operative performance, set targets and drive continuous improvement.
• Ensure repairs are completed efficiently with accurate documentation and effective use of mobile technology.
• Work with planners, managers and supply chain partners to maintain service standards and customer satisfaction.
• Promote compliance with health and safety requirements, policies and procedures across all activities.

Skills

Leadership

People management

Communication

First-time fix

Performance analysis

Customer focus

Handheld technology

Mobile systems

Education

Trade qualification

City & Guilds / NVQ

Tools

Handheld devices

Mobile systems

Job description

The following content displays a map of the jobs location - Waltham Forest

Vacancy Reference peabodygroup/TP/1231/1425

Number of Positions:

1

Contract Type:

Permanent Full Time

Monday to Friday 08:00 - 17:00

Working Hours:

42.5

Location:

Waltham Forest

Closing Date:

08/10/2026

Vacancy Category:

Trades & Repairs

Service Area:

Peabody Group Maintenance

Directorate:

Peabody Group Maintenance

Our Vacancy

Trade Supervisor - Specialist Works – Lead Our Repairs Teams to Deliver High-Quality Services

Are you an experienced trades professional with strong leadership skills? As a Trade Supervisor - Specialist Works at Peabody, you'll support the delivery of high-quality responsive repairs across a wide geographical area, ensuring repairs are completed safely, efficiently and to an exceptional standard.

This is a role where your technical expertise, leadership skills and customer focus will make a real difference. You'll oversee operatives, support performance improvements, drive first-time-fix rates and help deliver an outstanding service for residents.

What you'll be doing

• Lead and support operatives to deliver safe, high-quality repairs while maximising first-time-fix performance.
• Monitor contractor and operative performance, setting targets and driving continuous improvement.
• Ensure repairs are completed efficiently, with accurate documentation and effective use of mobile technology.
• Work collaboratively with planners, managers and supply chain partners to maintain service standards and customer satisfaction.
• Promote compliance with health and safety requirements, policies and procedures across all activities.

What you'll bring

• Experience supervising trades teams within a responsive repairs, maintenance or housing environment.
• A recognised trade qualification, supported by strong technical knowledge across multiple trades.
• Strong organisational, communication and people management skills.
• Experience using handheld technology and mobile systems to manage repairs and performance.
• A customer-focused approach with the ability to analyse performance data and drive service improvements.
• SSSTS or IOSH qualification
• Trade City & Guilds, NVQ qualification, or equivalent relevant experience
• Full UK driving licence
• Experience within a domestic maintenance or repairs environment

Why Join Us?

When you join Peabody, you're joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We're committed to creating a workplace where everyone feels supported, included and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Up to 10% pension contribution
• Life assurance at 4x salary
• Employee Assistance Programme
• Statutory family and sick pay

Please read before applying

• This role involves leading teams, supporting field operatives and ensuring repairs are completed safely and to a high standard.
• You must be flexible, customer-focused and comfortable working across a broad geographical area.
• A full UK driving licence is required.
• You must have the right to work in the UK. Peabody is unable to provide visa sponsorship.

Interviews will take place ongoing until no later than Friday 16th October.

We reserve the right to close this advert early should we receive a high volume of applications.