Trade Sales Supervisor: Build Relationships & Lead Team

Screwfix Direct Ltd.; Bangor; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme (Kingfisher)

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Supervisor for our Trade Sales Counter in the UK. You will engage with trade customers, understand their projects, and provide advice to help them get the right products quickly and affordably.

You’ll lead a team, own KPIs such as sales and onboarding, and drive excellent customer service. Training and shift patterns support a healthy work life balance, with rewarding career progression.

Qualifications

• Ability to build relationships with customers and team members.
• Eagerness to learn and develop skills on the job.
• Interest in trades and the industry to better serve customers.
• Strong interpersonal skills and enthusiasm for customer service.
• Reliability, adaptability and a positive attitude to work.

Responsibilities

• Get to know customers, chat over a cuppa and advise to drive sales.
• Run your own KPI ownership including sales growth and onboarding new customers.
• Inspire and coach the team to build a proud store reputation.

Skills

Relationship building

Willingness to learn

Industry interest

People person

Friendly and flexible

Hard-working

Job description

Screwfix Direct Ltd. is seeking a Supervisor for our Trade Sales Counter in the UK. You will engage with trade customers, understand their projects, and provide advice to help them get the right products quickly and affordably.

You’ll lead a team, own KPIs such as sales and onboarding, and drive excellent customer service. Training and shift patterns support a healthy work life balance, with rewarding career progression.