Trade Marketing Manager

Ocado Retail; Hatfield; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Join a leading online grocery retailer as a Trade Marketing Manager in Hatfield. This role involves creating innovative marketing campaigns, ensuring customer needs are met and driving engagement in a dynamic retail environment. With a focus on creative and analytical skills, you'll manage cross-functional teams to elevate marketing strategies and enhance customer experiences.

Benefits

Private medical insurance

Annual bonus scheme

Up to 7% matched pension contributions

15% Ocado discount

Flexible working opportunities

Mental health support

Qualifications

• Experience as a marketing manager, especially within e-commerce or grocery industry.
• Strong communication, interpersonal, and team collaboration skills.
• Data-driven mindset with passion for analyzing results.

Responsibilities

• Own the end-to-end campaign delivery and performance.
• Collaborate across teams to identify key customer trading opportunities.
• Manage a Trade Marketing Executive to assist on campaigns.

Skills

Project Management

Analytical Mindset

Strategic Thinking

Influencing Skills

Customer Focus

Creative Thinking

Education

Bachelor's degree in Marketing, Business Administration, or related field

Job description

Join to apply for the Trade Marketing Manager role at Ocado Retail

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Join to apply for the Trade Marketing Manager role at Ocado Retail

Permanent

Hatfield (Hybrid working – 3 days in the office)

40 hours

Manager

Application closing date: 6th June 2025

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

Application closing date: 6th June 2025

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About The Team And The Role

The Customer Trade Marketing Team at Ocado are tasked with turning everyday groceries into extraordinary customer experiences: We are looking for a highly motivated, experienced and commercially astute Marketing Manager to join our Customer and Trade Marketing Team.

We have upward of 50 campaigns throughout the year, often running concurrently. Our campaigns vary in size, from Gold seasonal events, which would be live for three or four months (e.g. Summer, Christmas) to smaller campaigns like Fathers Day.

You'll be the voice of our customers, ensuring their needs are at the heart of every campaign we do and decision we make. You'll understand our customers' motivations, their pain points, and their desires, and use that knowledge to dream up and execute innovative, fresh and exciting trade marketing campaigns. This role will be instrumental in driving customer traffic, engagement and conversion.

The ideal candidate will already be a marketing manager with direct experience of working in a channel (e.g. digital, CRM, paid media), a balance of being a creative thinker with a strong analytical mindset, have a good understanding of an online customer experience, excellent project management skills, and a passion for retail.

What You’ll Do

• Own the end to end campaign delivery and performance. Create and own the strategic brief, plan and deliver multiple campaigns, (at least one Gold campaign a t year) ensure the right products are featured at the right time, and problem solve / action on campaign performance issues (by mobilising different channels), including post campaign reviews.
• Customer Moments: You’ll be expected to work cross-functionally to identify the key customer trading opportunities in each event, what products and ranges should feature in our campaigns to bring them to life, our customer journeys and messaging hierarchy.
• Cross-team working: This role is pivotal in bringing multiple teams and work streams together. Collaborate effectively with Marketing Channels in a matrix management structure (giving clear feedback and direction to other teams) You’ll work closely and influence with authority cross-functional teams from across Ocado including merchandising / eComms, commercial, buying and trade teams.
• Develop and manage teams: Line manage a Trade Marketing Executive to plan and deliver / assist on campaigns.
• Project Management: Own the critical path, RACIs for each campaign.
  
  

Staying Ahead of the Curve: Keep up-to-date with the latest marketing trends, technologies (AI in the workplace) and best practices, particularly within the online grocery and e-commerce landscape.

Who You Are

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Strategic and customer-led: Always start with the customer and link the customer mindset to campaigns and promotion
• A passion for achievement; strong influencing skills, integrity and proactive drive with a strong desire to make things happen and get things done quickly
• Proven experience as a marketing manager, preferably within the e-commerce or grocery industry and experience of owning a marketing channel(s)
• Strong understanding of marketing principles and best practices
• Excellent project management and organisational skills.
• Strong communication, interpersonal, and team collaboration skills.
• Data-driven mindset with a passion for analysing results and making data-informed decisions.
• Experience managing junior teams members, fostering their professional growth through coaching, mentoring, and providing regular feedback
• Creative thinker with the ability to generate innovative marketing ideas.
• Passion for food and the online grocery shopping experience is a plus
  
  

What’s In It For You

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Retail

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