Trade Engineer Plumber - Empty Homes

Citizen Housing Group; West Midlands; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Annual leave 26 days + bank holidays

Pension scheme (4%, 6% or 10% Citizen匹

Flexible working hours

Job summary

Citizen Housing Group in Coventry is seeking a skilled Trade Engineer – Plumber to join our Empty Homes Maintenance Operations team. This hands-on role requires a qualified plumber able to work across void and occupied properties to maintain and repair plumbing systems.

You will need City & Guilds/SNVQ Level 2 (essential) with Level 3 (desirable), a valid CSCS card, full UK driving licence, and a commitment to safety and customer service.

Qualifications

• Qualified plumber with City & Guilds/SNVQ in plumbing (essential)
• City & Guilds/SNVQ Level 3 in Plumbing (desirable)
• CSCS Card holder (preferred)
• Full UK driving licence and ability to drive manual vehicles
• Sound knowledge of plumbing systems and related trade skills
• Experience in social housing maintenance in void and occupied properties
• Understanding of health and safety legislation and maintaining compliance in repairs/maintenance environments

Responsibilities

• Undertake a range of trade tasks to support primary trade activities
• Carry out works in line with recognised regulations
• Provide on-site support to trade engineers when required

Skills

Plumbing Level 2

Plumbing Level 3

CSCS Card

UK Driving Licence

Plumbing knowledge

Social housing experience

Health & safety

Education

City & Guilds Plumbing Level 2

City & Guilds Plumbing Level 3

Job description

We are looking to recruit a skilled Trade Engineer – Plumberto join our Empty Homes Maintenance Operations team.

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Salary: £39289 per year

Location: St James Lane, Coventry, CV3 3FX

Hours: 37 hours per week - 8am to 4pm (3:30pm Fri)

Key Responsibilities

This is a hands‑on role suited to a qualified plumber who can:

• Undertakea range of trade tasks to complement the fulfilment of primary trade activities
• Carry out all works in line with applicable recognised regulations
• Provide on site support to trade engineers in the fulfilment of their duties, when required

Qualifications and experience

• Craft City & Guilds or S/NVQ Level 2 in Plumbing (essential)
• Craft City & Guilds or S/NVQ Level 3 in Plumbing (desirable)
• CSCS Card holder (or equivalent) preferred
• Full UK driving license and able to drive manual vehicles
• Sound knowledge of plumbing systems and associated trade skills
• Proven experience working within the social housing sector, delivering maintenance and building services in both void and occupied properties
• Demonstrable understanding of health and safety legislation, best practice, and procedures, with the ability to provide examples of maintaining compliance within a repairs and/or maintenance environment

We are seeking a qualified and experienced professional who combines strong technical expertise with a commitment to safety, quality, and customer service.

Please note that you will be required to bring evidence of your qualifications (certificate) if shortlisted for an interview.

Manager’s Quote

As a Trade Engineer, your contribution is essential to delivering homes that are safe, secure, and ready for our residents. Every property you complete is more than just another finished job — it represents reliability, professionalism, and the trust we build with every household. Through your skill, efficiency, and attention to detail, empty properties are transformed into welcoming spaces where individuals and families can rebuild their lives. The work you carry out doesn’t just improve turnaround times; it directly impacts people’s wellbeing, strengthens communities, and provides the solid foundation residents need to move forward with confidence.

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

What We Offer

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
• Annual Leave: Annual leave starts at 26days per yearplus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10%which Citizen will match
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation inHousing.

This post is subject to aBasicDBS check (Disclosure and Barring Service).

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Interview date

11th November 2026

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.