Trade Credit Account Relationship Manager (Hybrid)

Lawes Consulting Group; Glasgow; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Support for professional qualifiers

Staff development culture

Job summary

Lawes Consulting Group seeks an Account Manager – Trade Credit based in Glasgow with hybrid working to cover Scotland. You will be the first point of contact for clients on their trade credit insurance and manage a portfolio to ensure policies run smoothly day to day.

You will build strong relationships with clients and insurers, advise on credit limit applications, negotiate with underwriters, handle renewals and claims, and keep accurate records on the CRM system to support ongoing business

Qualifications

• Experience with trade credit insurance and client portfolios.
• Confident with stakeholders at all levels.
• Excellent written and verbal communication.
• Strong negotiation and sales abilities.
• Customer-focused with strong deadlines discipline.
• Accurate record keeping and IT proficiency.
• Ability to perform under pressure in a close-knit team.

Responsibilities

• Manage a portfolio of trade credit clients as their main point of contact.
• Advise on credit limit applications and appeals with underwriters.
• Ensure policy requirements and turnover declarations are met.
• Manage claims from notification through settlement.
• Handle premium payments, policy adjustments and bonuses.
• Prepare renewals and negotiate terms with underwriters.
• Maintain accurate client records and CRM documentation.

Skills

Trade credit

Stakeholder mgmt

Communication

Negotiation

Customer focus

Record keeping

IT skills

Tools

CRM software

Job description

Lawes Consulting Group seeks an Account Manager – Trade Credit based in Glasgow with hybrid working to cover Scotland. You will be the first point of contact for clients on their trade credit insurance and manage a portfolio to ensure policies run smoothly day to day.

You will build strong relationships with clients and insurers, advise on credit limit applications, negotiate with underwriters, handle renewals and claims, and keep accurate records on the CRM system to support ongoing business