Trade Counter Sales Associate: Growth, Daytime Hours, Bonus

Travis Perkins plc; Sheffield; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Career growth

Bonus potential

Pension scheme

Discounts

Daytime hours

Wellbeing support

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Job summary

BSS, part of Travis Perkins plc, is seeking a Counter Sales Assistant to join our busy branch team. You will handle phone and email enquiries, build relationships with regular customers and support the trade counter with high-quality service.

We offer training, a competitive salary with bonus potential, and a clear path for growth within the Travis Perkins Group while maintaining sociable daytime hours and a supportive team environment.

Qualifications

• Experience in a phone-based sales or customer service role and ability to build trust with a diverse range of people.
• Organised with the ability to manage a busy inbox and ringing phone while maintaining attention to detail.
• Tech-savvy with good numerical and computer skills for processing orders and navigating systems.
• Energetic team player focused on hitting goals and contributing to branch success.
• Proactive in developing new business and supporting colleagues.

Responsibilities

• Relationship Builder: develop friendly, professional rapport with customers over phone and email.
• Sales Specialist: handle enquiries, upsell solutions to meet project needs.
• Order Champion: coordinate with branch team and suppliers to ensure on-time, in-full delivery.
• Face of the Branch: participate in face-to-face customer service at the trade counter.
• Safety First: champion a strong safety culture across all role elements.

Skills

Relationship building

Phone-based sales

Customer service

Communication

Organised

Tech savvy

Team player

Proactive

Tools

CRM systems

Job description

BSS, part of Travis Perkins plc, is seeking a Counter Sales Assistant to join our busy branch team. You will handle phone and email enquiries, build relationships with regular customers and support the trade counter with high-quality service.

We offer training, a competitive salary with bonus potential, and a clear path for growth within the Travis Perkins Group while maintaining sociable daytime hours and a supportive team environment.