Trade Consultant

RH; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury home furnishings company in England seeks a Trade Consultant to create exceptional experiences for clients. You will grow the trade business, facilitate consultations, and work closely with the Residential Trade Leader. Candidates should have experience in high-end showrooms, excellent communication skills, and a passion for the design community. The role requires strategic organization and attention to detail, ensuring a first-class service experience in the luxury market.

Qualifications

• Experience within a high‑end furniture showroom or luxury retailer.
• Proven successes in working with the interior design community.
• Strong communication skills both verbal and written.
• Basic knowledge of interpreting floor plans is preferred.

Responsibilities

• Provide luxury experiences for RH Trade clientele.
• Work with the Residential Trade Leader to grow business.
• Conduct consultations and assist with project development.
• Communicate with cross-functional teams effectively.
• Ensure fiscal goals are met.

Skills

Relationship building

Strategic organization

Communication skills

Attention to detail

Tools

Salesforce

Mac OS

Microsoft Office

Google Applications

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.

RH is seeking a Trade Consultant with an entrepreneurial spirit and passion for building a thriving trade business. This role is expected to deliver first‑class service to our client and our teams, creating a luxury experience.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs
• Provide a luxury experience for RH Trade clientele through product expertise, professionalism and elevated service
• Work in partnership with the Residential Trade Leader to grow the RH Trade business within the Gallery
• Qualify potential and partner with existing Trade clientele through consultations, Gallery tours, site visits, assisting with project development and internal coordination of services and project installations
• Communicate and work with cross functional teams at all levels of the organization
• Ensure fiscal goals are achieved
• Maintain a strong interest in the luxury and design industry and a relevancy within the interior design community

OUR REQUIREMENTS

• Experience within a high‑end furniture showroom, luxury retailer or design firm
• Relationship‑driven, with proven successes working with the interior design/trade community with existing relationships
• Strategic, highly organized and results‑oriented
• Excellent verbal and written communication skills
• Commitment to Quality with exceptional attention to detail
• Possess an entrepreneurial spirit and a passion for building a thriving trade business
• Proficiency with Mac Operating System, Microsoft Office and Google Applications
• Solid technical background with experience using Salesforce or other customer relationship management systems
• Basic to proficient knowledge of interpreting and understanding floor plans is preferred

PHYSICAL REQUIREMENTS

• Must be able to travel locally or out of state
• Frequently lifting and mobilizing small to medium items, up to 15 kgs. while utilizing appropriate equipment and safety techniques
• Must be able to maneuver effectively around Gallery floor, stock room and office