Toyota Sales Executive

Steven Eagell Limited; Rayleigh; Sur place; GBP 25 000 - 55 000; Plein temps

Avantages offerts par ce poste

Company Car

22 days annual leave + Bank Holidays +

Birthday Off

Long Service Awards

Maternity/Paternity leave

Perk Box discounts

Car Benefit Scheme

Comprehensive training provided

Staff referral scheme

Résumé du poste

Steven Eagell Limited is seeking a Sales Executive to engage with customers, build rapport, and guide them toward the right vehicle choice. You will conduct needs-based conversations, present options, and arrange test drives to showcase features and benefits.

The role focuses on delivering a high-quality, service-driven buying experience across a busy retail environment. Training and development opportunities are provided within a nationwide Toyota and Lexus retailer network.

Qualifications

• Strong communication skills and ability to build rapport with customers.
• Interest in automotive products and eagerness to learn.
• Results-driven with a customer-focused mindset.
• People skills to interact with customers and colleagues.
• Excellent attention to detail and strong organizational abilities.
• Customer and service orientation in a busy environment.
• Analytical and quick thinking to understand needs.
• Works well as part of a team.

Responsabilités

• Talks with and listens to customers to understand their requirements.
• Builds trust through effective communication and service-based experiences.
• Ensures the customer buying experience is industry-leading and aligned with standards.
• Demonstrates suitable options and guides test drives to experience products.
• Uses product knowledge to advise customers on the best choice.
• Collaborates with colleagues and other teams to improve service.
• Follows up opportunities with other specialists (e.g. Fleet sales) for additional business.

Connaissances

Strong communication skills

Automotive interest

Results focused

People skills

Highly organized

Customer/service oriented

Analytical thinking

Team player

Description du poste

Base Salary; £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE

Contract: Permanent- Full Time

Must Have: A Full UK Driving License

About Steven Eagell As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Sales Executive

• Talks with and listens to customers to build rapport and understands their requirements.
• You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience.
• In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
• Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
• Uses in-depth product knowledge to guide the customer towards the best choice for them.
• Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).

What we are looking for in a Sales Executive

• Strong communication skills - easily builds up relationships internally and with customers, pleasant and demonstrates humility
• Strong interest in automotive and agility to learn about new products
• Results-focused
• Strong people skills - approachable, a good listener and empathetic to customer needs
• Extremely organised with great attention to detail
• Customer and service-oriented, in a busy high-pressure environment
• Analytical and quick thinking
• A team player

What we offer you

• Company Car
• One in four weekends off
• 22 days annual leave + Bank Holidays and your Birthday Off
• Long Service Awards / Colleague Recognition
• Enhanced Maternity / Paternity at qualifying service length
• Car Benefit Scheme after successful completion of a probation period
• Sales Incentives
• Comprehensive training provided
• Company pension scheme
• Death in Service
• Access to high street discounts through Perk Box
• In-house, manufacturer & professional qualifications
• Staff referral scheme
• Access to medical cover through Simply Health

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.