Tool Hire Assistant (Hybrid) – Delivery & Customer Care

STARK Group; Driffield; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Bonuses

Pension schemes

Life assurance

Hybrid working model

Career development opportunities

Job summary

Jewson, part of Stark UK, is hiring a Tool Hire Assistant in our Driffield branch. This full-time role runs Monday to Friday 7:30am-5pm and every other Saturday 8am-12pm. You will deliver and collect customer orders, drive a 3.5-tonne van with trailer, and support daily tool hire operations.

You will build relationships with customers, help the team grow through cross-selling, and ensure inventory and standards are maintained. A full UK driving licence is essential.

Qualifications

• Enthusiasm for merchant world and customer service.
• Strong personal integrity and ethical conduct.
• Collaborative mindset and team oriented.
• Pride in delivering high-quality results.

Responsibilities

• Deliver day-to-day tool hire activities and allocate resources safely.
• Interact with customers to support growth through cross-selling.
• Guide and support team members in development and customer experience.
• Deliver and collect orders on time; ensure equipment is secured and loaded safely.
• Support colleagues in building knowledge of tool hire products.
• Maintain tool hire standards at all times.
• Ensure inventory levels meet customer needs across the network.

Skills

Enthusiasm

Decency

Team Spirit

Pride

Job description

Jewson, part of Stark UK, is hiring a Tool Hire Assistant in our Driffield branch. This full-time role runs Monday to Friday 7:30am-5pm and every other Saturday 8am-12pm. You will deliver and collect customer orders, drive a 3.5-tonne van with trailer, and support daily tool hire operations.

You will build relationships with customers, help the team grow through cross-selling, and ensure inventory and standards are maintained. A full UK driving licence is essential.