Tool Hire Assistant

Jewson; Leigh; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Hybrid working model

Bonuses

Pension scheme

Life assurance

Apprenticeships & training

Job summary

Jewson in Bedford is hiring a Tool Hire Assistant to support daily tool hire operations and deliver orders from the branch at MK41 9RT. You will drive a 3.5 tonne van with a trailer to deliver and collect customer orders, with a full UK driving licence required.

The role is full-time, Monday to Friday 7.30am–5pm, and every other Saturday 8am–12pm, with a hybrid working model and opportunities for professional development.

Qualifications

• Energetic and positive approach to customer service and teamwork.
• Honesty and integrity in daily interactions with colleagues and customers.
• Collaborative mindset and willingness to contribute to team goals.
• Dedication to delivering high-quality results and service.

Responsibilities

• Deliver day-to-day tool hire activities and deploy resources for safe, efficient operations.
• Build strong customer relationships through regular interaction and cross-selling.
• Provide guidance to teammates and support their development and customer experience.
• Deliver and collect orders promptly; ensure equipment is secured and loaded safely.
• Support colleagues in building knowledge of tool hire products.
• Maintain tool hire standards consistently.
• Monitor inventory and availability to meet customer needs across the local network.

Skills

Enthusiasm

Decency

Team Spirit

Pride

Job description

We have an exciting opportunity for a Tool Hire Assistant based in our Bedford (MK41 9RT) branch!

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

As part of the role, you will be required to drive a 3.5 tonne van with a trailer to deliver and collect customer orders, so a full UK driving licence is essential.

This is a full-time role working Monday-Friday 7.30am - 5pm, and every other Saturday from 8am - 12pm.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Support branch colleagues in building knowledge and competence in tool hire products
• Ensure tool hire standards are always maintained
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network

What We’re Looking For

• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

• Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
• Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.