TMS Sustaining Team Manager

Outsource UK; West of England; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Career development

Global opportunities

Innovative environment

Job summary

Outsource UK is seeking an experienced Sustaining Engineering Manager to lead a multidisciplinary team in a global engineering environment. You will own post-launch support, drive continuous improvement, manage design changes and ensure long-term product reliability and compliance across lifecycle.

The role requires strong leadership, stakeholder collaboration, and a deep understanding of thermal management or high-technology product systems, with a proven ability to balance people management

Qualifications

• Degree in Engineering, Science or related discipline.
• Experience leading engineering or technical teams.
• Experience with full product lifecycle management.
• Experience supporting products post-launch, including design changes and issue resolution.
• Excellent stakeholder management and cross-functional collaboration skills.
• Knowledge of product compliance requirements and change control processes.

Responsibilities

• Lead, mentor and develop a multidisciplinary sustaining engineering team.
• Manage team priorities, workload planning, resource allocation and capacity across multiple product lines.
• Take ownership of post-launch product support, including technical issue resolution, engineering changes and lifecycle management.
• Drive root cause investigations and implement effective corrective and preventative actions.
• Ensure products remain reliable, compliant, cost effective and aligned with customer requirements throughout their lifecycle.
• Work closely with Engineering, Manufacturing, Quality, Regulatory, Supply Chain and Customer Support teams.
• Use customer feedback, field performance data and operational insights to drive product improvements.
• Provide product performance and application insights to new product development teams.
• Ensure compliance with relevant safety, quality and regulatory standards.
• Continuously improve sustaining engineering processes, tools, reporting and performance metrics.

Skills

Engineering leadership

Stakeholder management

Cross-functional collaboration

Process improvement

Planning & organising

Communication

Education

Engineering degree

Job description

This is a business-critical leadership opportunity with a global engineering and technology organisation that is investing heavily in the growth of its Thermal Management product portfolio. With an established customer base and a strong pipeline of product innovation, the business is focused on expanding market share and enhancing its product offering within a highly technical environment.

As Sustaining Engineering Manager, you will play a key role in establishing and leading a sustaining engineering function responsible for ensuring products continue to meet customer expectations, regulatory requirements, quality standards, and commercial objectives throughout their lifecycle.

The Role

You will lead a multidisciplinary engineering team responsible for supporting released products, driving continuous improvement, managing design changes, and ensuring long term product reliability and performance.

This is an excellent opportunity for an experienced engineering leader who enjoys balancing people management, technical problem solving, customer focus, and cross functional collaboration.

Key Responsibilities

• Lead, mentor and develop a multidisciplinary sustaining engineering team
• Manage team priorities, workload planning, resource allocation and capacity across multiple product lines
• Take ownership of post launch product support, including technical issue resolution, engineering changes and lifecycle management
• Drive root cause investigations and implement effective corrective and preventative actions
• Ensure products remain reliable, compliant, cost effective and aligned with customer requirements throughout their lifecycle
• Work closely with Engineering, Manufacturing, Quality, Regulatory, Supply Chain and Customer Support teams
• Use customer feedback, field performance data and operational insights to drive product improvements
• Provide product performance and application insights to new product development teams
• Ensure compliance with relevant safety, quality and regulatory standards
• Continuously improve sustaining engineering processes, tools, reporting and performance metrics

About You

You will bring a strong engineering background combined with proven leadership experience within a product based manufacturing or technology environment.

Key requirements include:

• Degree qualified in Engineering, Science or a related discipline
• Proven experience leading engineering or technical teams
• Strong understanding of full product lifecycle management
• Experience supporting products after launch, including design changes and issue resolution
• Excellent stakeholder management and cross functional collaboration skills
• Experience driving process improvement and continuous improvement initiatives
• Knowledge of product compliance requirements, certification standards and change control processes
• Commercial awareness with exposure to cost management and product optimisation
• Strong planning, organisational and communication skills
• Thermal management or temperature control systems
• Semiconductor, advanced manufacturing, scientific instrumentation or related high technology industries
• Products involving fluid handling, chemical processing or complex electromechanical systems

What's on Offer

• The opportunity to shape and build a growing sustaining engineering function
• A collaborative and innovative engineering environment
• Strong career development opportunities within a global organisation
• Competitive salary and benefits package
• A culture focused on accountability, continuous learning and technical excellence

This role would suit Engineering Managers, Sustaining Engineering Managers, Product Support Managers, Lifecycle Engineering Managers, Reliability Managers, or Technical Leaders looking to make a significant impact within a growing and technically advanced product business.