Overview
Job category: Finance
Job title: Time Systems Administrator
Department: Finance
Location: Brunel Way (hybrid working)
GLS: P1
Working hours: Monday to Friday 8:30-16:30, 37.5 hours per week
Contract type: 6 Month FTC
CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence in over 100 countries. The company focuses on solving vision challenges and supports practitioners to provide customers with confidence and freedom in daily life. This role sits within Finance and focuses on time and attendance management using the UKG WFM system.
Responsibilities
- Provide accurate and timely first-tier support for managers, HR and Payroll using the UKG WFM time and attendance system.
- Own and resolve customer issues within established service levels; escalate integration failures by raising ServiceNow tickets when necessary.
- Support employees, managers, and HR with system functionality, processes and data in accordance with agreed processes and SLAs.
- Coordinate system and data issues with local HR and management teams across different countries.
- Review and resolve timecard exception escalations in the UKG system.
- Approve timecards and time-off requests according to company policies.
- Manage employee schedules within the UKG system and ensure alignment with business needs and pay policies.
- Follow a centralized process to store and document actions in UKG WFM for audits, accrual resets and historical corrections.
- Run data views and reports from the UKG system as needed.
- Conduct monthly proactive audits to ensure timecards are accurate and that overtime and time off are approved prior to payroll cut-off dates.
- Participate in UKG system testing activities and training during project implementation, post go-live upgrades and enhancements.
- Provide guidance and training for new users and refresher training as needed.
- Demonstrate experience with UKG time and attendance systems or similar workforce management platforms.
- Proficiency in MS Office (Word, Excel, Teams, PowerPoint, Outlook).
- Strong understanding of time tracking systems and payroll processes.
- Excellent problem-solving and analytical skills; effective communication with managers, HR and payroll teams.
- Detail-oriented with strong organizational skills; ability to handle confidential employee information with discretion.
Benefits
- 25 days holiday
- Company sick pay
- Pension scheme
- Private medical insurance
- Healthcare cover
- Life assurance
- Flexible working
- Discounted gym memberships
- Extensive learning and development opportunities
- Access to Wellness Platform
- Free eye tests
- Heavily discounted contact lens scheme and more