Till and Customer Service Manager

Select Appointments; Gloucester; On-site; GBP 24,000 - 29,000; Full time

Job description

Are You Driven by Exceptional Customer Service and Keen Analytical Skills?

We are on the lookout for a Till and Customer Service Manager who thrives in enhancing customer satisfaction and excels in detailed analytical work. This full-time position is ideal for someone who is impeccably presented, professional, and passionate about leading a team to deliver superior customer service in a dynamic retail environment.

As the Till and Customer Service Manager, your primary focus will be on ensuring that every customer interaction is handled with the highest level of care and professionalism. You will manage and optimize the operations at the till points, including analysing transactional reports, handling cash and banking reconciliations, and ensuring pricing accuracy. Your ability to stay calm under pressure, solve problems effectively, and maintain patience and politeness in challenging situations will be crucial.

Key Benefits:

1. Competitive salary - upto £29,000
2. Attractive staff discounts
3. Paid holidays
4. Opportunities for career development within a growing company

Why Join Our Team?

Join a team that is recognised for its commitment to providing an aspirational environment that encourages loyalty and customer satisfaction. We foster a culture of innovation and detail-oriented service that ensures a rewarding professional experience. Our focus on continuous improvement and development will support your career growth in a forward-thinking company.

Take the Next Step:

If you are a strategic thinker with strong leadership skills, a passion for customer service, and a knack for analytical problem-solving, we would love to hear from you! Apply today to become the Till and Customer Service Manager and lead our team towards achieving excellence in every customer interaction. Let's make a lasting impact together!